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didn't install CRM2010 on windows 2008 R2 and SharePoint 2010 environment ,you should see the attached picture RRS feed

  • Question

  • Problem signature:

      Problem Event Name: APPCRASH

      Application Name:         splash.exe

      Application Version:     5.0.9688.583

      Application Timestamp:              4d43f75f

      Fault Module Name:    mshtml.dll

      Fault Module Version: 9.0.8112.16448

      Fault Module Timestamp:          4fecfb0e

      Exception Code:             c0000005

      Exception Offset:           0044bec9

      OS Version:      6.1.7601.2.1.0.272.7

      Locale ID:           1033

      Additional Information 1:           0a9e

      Additional Information 2:           0a9e372d3b4ad19135b953a78882e789

      Additional Information 3:           0a9e

      Additional Information 4:           0a9e372d3b4ad19135b953a78882e789

    • Moved by Mr. Wharty Tuesday, October 30, 2012 11:32 PM (From:Off-Topic Posts (Do Not Post Here))
    Tuesday, October 30, 2012 2:34 AM

All replies

  • Anything in the event viewer? normally there is more than one entry that leads up to the error reporting, that will give you a better option. You can also try to run the silent install via the command line and xml file.
    Thursday, November 1, 2012 11:56 AM
  • Do you have .NET 4 installed? Please update it.

    This is not a major problem. You can run the installation file from the server folder (without using the SPLASH screen).

    Thursday, November 1, 2012 1:29 PM