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Media Player 11 won't Validate RRS feed

  • Question

  • I installed XP Media Center Edition 2005.  This was the first request MP required.  Control Panel indicates that this is installed.

     

    MP 11 now requires to Validate to install.  Won't Install!

     

                                                                     L. Saetz

    Friday, February 1, 2008 6:05 PM

Answers

  • Hi,

     

     

    In a multiuser environment where students have locked down access. How can this be fixed for all to use?

     

     

    Bruce

     

    Monday, April 21, 2008 5:17 PM

All replies

  • Hello Louis,

     

    We understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers. Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

     

    1.      Ensure you log onto the computer experiencing the issue with “Administrator” rights.

    2.      Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Windows” option.

     

    http://www.microsoft.com/genuine

    If the above steps did not resolve your issue lets continue with the steps below.

    If you could also please follow the steps outlined below, the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Windows.

    http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

    Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.

     

    Step 2 is to look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Friday, February 1, 2008 6:13 PM
  • SINCE I HAVE 2002 VERSION OF XP.  I WAS INSTRUCTED TO INSTALL MEDIA CENTER EDITION OF 2005 TO RUN MP 11.  I DID THIS AND IT STILLWON'T VALIDATE 11 TO INSTALL.

     

    WHAT DO I DO NEXT????????????????

     

                                                                            lOUIS SAETZ  E-MAIL ADDRESS ISTongue Tiedaetz@swbell.net

     

    Friday, February 1, 2008 8:38 PM
  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Friday, February 1, 2008 8:44 PM
    Moderator
  • Hello Mr. Louis Saetz,
     
    I have a problem with my Windows Media Player. It is asking me to validate my Window, so I click validate
    then it says that i may be a victim of software counterfeiting. What does it mean?.
    It ask me to find out they were unable to validate that my copy of windows is genuine, then it says
    click Finish. Then the website of Genuine Microsoft Software pop up. Then what sould i do next
    pls. reply as soon you read my letter. THANK YOU
    .
    Thursday, April 3, 2008 1:44 AM
  •  Reyna Lou Sipaly wrote:
    Hello Mr. Louis Saetz,
     
    I have a problem with my Windows Media Player. It is asking me to validate my Window, so I click validate
    then it says that i may be a victim of software counterfeiting. What does it mean?.
    It ask me to find out they were unable to validate that my copy of windows is genuine, then it says
    click Finish. Then the website of Genuine Microsoft Software pop up. Then what sould i do next
    pls. reply as soon you read my letter. THANK YOU
    .

     

    In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, you'll see a button to click on which will provide information on how to acquire a WGA Kit.

    Thursday, April 3, 2008 2:42 PM
    Moderator
  • Hi,

     

     

    In a multiuser environment where students have locked down access. How can this be fixed for all to use?

     

     

    Bruce

     

    Monday, April 21, 2008 5:17 PM
  • Contact your systems administrator for assistance.

     

    Monday, April 21, 2008 8:06 PM
    Moderator
  • I am the systems administrator and I was wondering if there was a fix that I could do as admin that would work for all. My understanding is that users have to have admin rights at the moment? 

     

    Monday, April 28, 2008 4:11 PM