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Hi all,

Just a quick question what are some of the best text books out on CRM to assist with understanding it's many implication?

Wednesday, April 30, 2008 4:18 AM

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I'd say this one:

Jim
- Proposed as answer by Jim Wang (Microsoft)Microsoft employee, Moderator Saturday, May 30, 2009 11:38 PM
- Marked as answer by DavidJennawayMVP, Moderator Monday, June 8, 2009 6:11 AM
Friday, May 2, 2008 12:27 PM

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I'd say this one:

Jim
- Proposed as answer by Jim Wang (Microsoft)Microsoft employee, Moderator Saturday, May 30, 2009 11:38 PM
- Marked as answer by DavidJennawayMVP, Moderator Monday, June 8, 2009 6:11 AM
Friday, May 2, 2008 12:27 PM

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use this

working with ms crm dynamics 4.0

http://www.microsoft.com/MSPress/books/10598.aspx

Regards,

Imran

http://microsoftcrm3.blogspot.com
- Proposed as answer by Jim Wang (Microsoft)Microsoft employee, Moderator Saturday, May 30, 2009 11:38 PM
Monday, May 5, 2008 10:43 AM

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