Hi,
For the Office exams, instead of multiple choice or similar questions, you will get a series of tasks to perform. For example, you might see a question that asks you to create a category for certain email messages and then assign the messages to the
category. You will actually work in Outlook to complete the task in whatever way that you know how. As long as you accomplish the task you should get the question correct.
One way that you can study for an exam like this is to go to this link to look at all of the skills that may be tested on the exam.
http://www.certiport.com/Portal/Common/DocumentLibrary/MS2010_External_OD_884_Outlook_2010.pdfGo through the list and then make sure that you know how to do the tasks in Outlook.
For your example above, can you actually create a rule in Outlook, even if you are not using the same series of steps as you list?
These exams can be challenging. You need to be very fluent with the application to be successful. I have not worked with the UCertify product that you mentioned. I can tell you that I have tried the Certiprep products (http://www.certiport.com/Portal/desktopdefault.aspx?page=common/pagelibrary/certiprep_home.html)
and have found them to be reasonable and realistic.
Good luck!
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