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Sudden "Not Valid" Message RRS feed

  • Question

  • My boot records went kaplut recently. I was able to partition off part of the unused space on my drive, throw on a copy of XP, and fix the problem. Now though, apparently XP transmitted my machine information from the clean install, only SP1, to Microsoft. Now that the problem is fixed and that partition is gone, it still thinks that I'm licensed on that machine. I've had my copy for three or four years now with no problems, but when I booted back to my now-fixed partition, it insists that I'm running a counterfeit copy of Windows, despite my CoA sitting next to me. Is there some way the database can "roll back" its registration? I'm not sure why it didn't yell at the clean install, since I was tagged as being SP2.  The diagnostic tool reports my right key...  I'm also inclined to believe it might be because I recently changed my drive lettering around.  It does say it can't locate the WGA.  The plugin available to download won't install.
    Wednesday, February 21, 2007 12:24 PM

Answers

  • In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having at a deeper level.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is tell us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    Not sure what to look for? Click here: http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    • Marked as answer by Carl-S Wednesday, July 23, 2008 10:18 PM
    Thursday, February 22, 2007 12:29 AM