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Another Windows 7 Genuine issue. RRS feed

  • Question

  • A few days ago, the Genuine notice popped up. I bought a laptop that came with Windows 7 on it from a Best Buy, so I know I got it from a legit source. The only thing I could think is that I got a nasty virus a week or two ago, that made me go into the registry manually and delete the file. That may have something to do with it.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AA6DBCF2-9C8E-4AB1-B8B9-2CA94DD3EB15}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Derek\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AA6DBCF2-9C8E-4AB1-B8B9-2CA94DD3EB15}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4209600313-2635157904-912953126</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100105000000.000000+000</Date></BIOS><HWID>C4FA3F07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0182010
    Installation ID: 009301413280995635809073394416448550643933869253985976
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 8/11/2012 4:45:57 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000004000
    Event Time Stamp: 8:11:2012 04:41
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GGyoqoXklPMRihQ0ocaB1xd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      WDRT HPQOEM SLIC-MPC
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      ASPT HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    Saturday, August 11, 2012 9:51 AM

Answers

All replies

  • Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

    The above error seems to be the cause of your problem.

    let's do some cleanups stuff first....

     

    Please run a full CHKDSK and SFC scan....

     type in the Search box

     

     CMD.EXE

     

     right-click on the only file that is found

     Select Run as Administrator

     - the Elevated Command Prompt window should pop up

     At the Command prompt, type

     CHKDSK C: /R

     and hit the Enter key.

     

     You will be told that the drive is locked,

     and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     The chkdsk will take a few hours depending on the size  of the drive, so be patient!

     After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) - then run the SFC.

     

     SFC -System File Checker - Instructions

     Click on the Start button

     type in the Search box

     CMD.EXE

     right-click on the only file that is found

     Select Run as Administrator - the Elevated Command Prompt window should pop up

     At the Command prompt, type

     SFC /SCANNOW

     and hit the Enter key

     

     Wait for the scan to finish - make a note of any error messages - and then reboot.

     Post an MGADiag report with details of any error messages encountered.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, August 11, 2012 9:56 AM
    Moderator
  • I did all of that. I did the SFC scan, and came up with this.

    "Windows Resource protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log. I tried going to that log, but it says "Access is Denied" when I try opening it. I don't have an option to open/run it as an administrator.

    Here is the Diag report again.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AA6DBCF2-9C8E-4AB1-B8B9-2CA94DD3EB15}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Derek\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AA6DBCF2-9C8E-4AB1-B8B9-2CA94DD3EB15}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4209600313-2635157904-912953126</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100105000000.000000+000</Date></BIOS><HWID>C4FA3F07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0182010
    Installation ID: 009301413280995635809073394416448550643933869253985976
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 8/12/2012 10:16:02 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000004000
    Event Time Stamp: 8:11:2012 04:41
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GGyoqoXklPMRihQ0ocaB1xd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      WDRT HPQOEM SLIC-MPC
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      ASPT HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    Monday, August 13, 2012 3:15 AM
  • The CBS.log file is permanaently in use by the system - the way to look at it is to copy it to the desktop (which the system will allow), and then open it in Notepad - but it's mostly fairly indecipherable.

    Please copy it to your desktop, and then compress it, and upload it to your public SkyDrive (or other favoured fileshare service) and post a link in your reply.

    It appears not o have been able to fix your problem - and we need to find out why, as there are a number of reasons which would change the best way forward.

    While I'm digesting the output (if I can!) - please run the following commands in an Elevated Command Prompt window, and post the results.

    DIR C:\Windows\sppcommdlg.* /s

    ICACLS C:\windows\sppcommdlg.* /T

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, August 13, 2012 9:30 AM
    Moderator
  • Here is my CBS file report.

    http://www.4shared.com/rar/2itkl_Rz/CBS.html?

    And here is the rest of the information you requested, from the CP window.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR C:\Windows\sppcommdlg.* /s
     Volume in drive C has no label.
     Volume Serial Number is 72EC-B4A5

     Directory of C:\Windows\System32

    07/13/2009  08:41 PM           381,952 sppcommdlg.dll
                   1 File(s)        381,952 bytes

     Directory of C:\Windows\System32\en-US

    07/13/2009  09:24 PM            52,224 sppcommdlg.dll.mui
                   1 File(s)         52,224 bytes

     Directory of C:\Windows\SysWOW64

    07/13/2009  08:16 PM           345,088 sppcommdlg.dll
                   1 File(s)        345,088 bytes

     Directory of C:\Windows\SysWOW64\en-US

    07/13/2009  09:09 PM            52,224 sppcommdlg.dll.mui
                   1 File(s)         52,224 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..ty-spp-ux.resources_3
    1bf3856ad364e35_6.1.7600.16385_en-us_54dae2e5153375ce

    07/13/2009  09:24 PM            52,224 sppcommdlg.dll.mui
                   1 File(s)         52,224 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856
    ad364e35_6.1.7600.16385_none_b7b69062b883381f

    07/13/2009  08:41 PM           381,952 sppcommdlg.dll
                   1 File(s)        381,952 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856
    ad364e35_6.1.7601.17514_none_b9e7a42ab571bbb9

    07/13/2009  08:41 PM           381,952 sppcommdlg.dll
                   1 File(s)        381,952 bytes

     Directory of C:\Windows\winsxs\wow64_microsoft-windows-s..ty-spp-ux.resources_3
    1bf3856ad364e35_6.1.7600.16385_en-us_5f2f8d37499437c9

    07/13/2009  09:09 PM            52,224 sppcommdlg.dll.mui
                   1 File(s)         52,224 bytes

     Directory of C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856
    ad364e35_6.1.7600.16385_none_c20b3ab4ece3fa1a

    07/13/2009  08:16 PM           345,088 sppcommdlg.dll
                   1 File(s)        345,088 bytes

     Directory of C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856
    ad364e35_6.1.7601.17514_none_c43c4e7ce9d27db4

    07/13/2009  08:16 PM           345,088 sppcommdlg.dll
                   1 File(s)        345,088 bytes

         Total Files Listed:
                  10 File(s)      2,390,016 bytes
                   0 Dir(s)  291,898,015,744 bytes free

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\windows\sppcommdlg.* /T
    C:\windows\System32\sppcommdlg.dll NT SERVICE\TrustedInstaller:(F)
                                       BUILTIN\Administrators:(RX)
                                       NT AUTHORITY\SYSTEM:(RX)
                                       BUILTIN\Users:(RX)

    C:\windows\System32\en-US\sppcommdlg.dll.mui NT SERVICE\TrustedInstaller:(F)
                                                 BUILTIN\Administrators:(RX)
                                                 NT AUTHORITY\SYSTEM:(RX)
                                                 BUILTIN\Users:(RX)

    C:\windows\System32\LogFiles\WMI\RtBackup\sppcommdlg.*: Access is denied.
    Successfully processed 2 files; Failed processing 1 files

    C:\Windows\system32>
    C:\Windows\system32>

    Tuesday, August 14, 2012 9:28 AM
  • There's nothing wrong with the files that I can see - but there is a lot going on in the SFC output that I don't understand.

    It's often said that running SFC should be done three times for full effect - this may be one of those times.

    Please run the SFC command another two times, with reboots in between.

    Then post a new MGADiag, and upload the new CBS log. (Please use your SkyDrive if you can - that fileshare site you used is one of the most awful I've seen!)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, August 14, 2012 11:13 AM
    Moderator
  • Third time's the charm eh?

    https://skydrive.live.com/redir?resid=3D575F7C0EDC1E1E!116&authkey=!AJ7U_WFqQhhK2Cw      

    I didn't know skydrive was a free service. I am new to it, so I hope that is the correct link.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {AA6DBCF2-9C8E-4AB1-B8B9-2CA94DD3EB15}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Derek\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AA6DBCF2-9C8E-4AB1-B8B9-2CA94DD3EB15}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4209600313-2635157904-912953126</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100105000000.000000+000</Date></BIOS><HWID>C4FA3F07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-0182010
    Installation ID: 009301413280995635809073394416448550643933869253985976
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 8/16/2012 5:52:02 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000004000
    Event Time Stamp: 8:15:2012 22:16
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GGyoqoXklPMRihQ0ocaB1xd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      WDRT HPQOEM SLIC-MPC
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      ASPT HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    Thursday, August 16, 2012 10:53 AM
  • Oh, and as far as error messages, the SFC check, it said that there was errors, but they couldn't fix them at this time.
    Friday, August 17, 2012 1:07 AM
  • There still appear to be major problems in the report.

    I would suggest running the CheckSUR tool to see if that can sort things out.

    Download the appropriate copy from here - http://support.microsoft.com/kb/947821

    Run it (It will say 'Installing' - and could take a couple of hours - and will exit silently at the end)

    then upload the CheckSUR.log file to your SkyDrive and post the link


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, August 17, 2012 12:05 PM
    Moderator
  • While this is running, I just want to point out that Windows has been asking for updates everyday when I turn off my system, and I just tried to update them manually, and I got this.

    Failed: 6 Updates.

    Error(s) found:

    Code 8E5E03FA.
    Tuesday, August 21, 2012 12:05 AM
  • I ran it several times.

    Here is the link to my skydrive

    https://skydrive.live.com/#cid=3D575F7C0EDC1E1E

    Tuesday, August 21, 2012 3:11 AM
  • Any idea? That post is starting to get annoying, popping up whenever I am watching movies/tv shows.
    Friday, August 24, 2012 11:49 PM
  • Sorry, I thought I'd responded to this!

    I can't find the uploaded file - did you put it in your Public folder? see if you can move it there.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, August 25, 2012 6:54 AM
    Moderator
  • It's alright. I just moved it to the public folder.

    https://skydrive.live.com/#cid=3D575F7C0EDC1E1E&id=3D575F7C0EDC1E1E%21114
    Saturday, August 25, 2012 8:15 AM
  • That was a bust :(

    CheckSUR found no problems.

    Looking again at your CBS log, I find the following error....

     Failed call to CryptCATAdminAddCatalog. [HRESULT = 0x8e5e03fa - JET_errReadVerifyFailure]

    This is apparently caused by a corrupted Catroot2 folder - http://support.microsoft.com/kb/822798

    Please try the solution given there - it may solve both problems (Activation and Updates) at the same time.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, August 25, 2012 9:20 AM
    Moderator
  • Any progress on this??

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, September 9, 2012 2:48 PM
    Moderator