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    I have been trying to install One Care on my system (Vista) and it keeps saying that it has already been installed elsewhere ..... "subscription already in use" I purchased this from the store and brought it home to install and I have had this same problem....please help
    Friday, July 18, 2008 12:06 AM

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    If you are trying to activate a new subscription with a retail key and the key is being reported as already being used, exchange your CD at the store for another copy.

    -steve

     

    Friday, July 18, 2008 12:00 PM
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    What store was that? 

    I'll make sure not to buy one there.

     

    Friday, July 18, 2008 3:08 AM
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    If you are trying to activate a new subscription with a retail key and the key is being reported as already being used, exchange your CD at the store for another copy.

    -steve

     

    Friday, July 18, 2008 12:00 PM
    Moderator