READ FIRST - Purpose of this forum (troubleshooting, not support) RRS feed

  • General discussion

  • What It’s For

    This forum is for discussing current Forums issues. Possible "answers" include solutions, getting the bug logged to the product team, providing the support information listed below (to report any bugs), and/or links to other threads that are tracking the issue.

    We help troubleshoot any issues. If you're reporting a bug, use the support solutions first. Similar to a forum about any other product, bugs aren't filed or fixed in the forums. Those issues are resolved/answered when the below support solution information is given. We don’t guarantee fixes (it's just a bonus if we provide one). If you want an issue fixed, see the support solutions below. 

    This forum is not for ideas or suggestions. See the info below.


    Forum Issue Support

    To open a support ticket about a specific forum issue, see Option 1; Option 2. Or email "fissues" at Microsoft.

    If you need your account verified to post images or links, you can post your request here and ask them to verify your account. (Otherwise it will take longer for the system to automatically verify your account.)


    Ideas and Suggestions

    If you have a suggestion for the forums or general forum feedback, use the Suggestions and Feedback forum. To get a feature submitted to the Forums team, ask for it on the Feature Requests Wiki article.


    Live ID / Microsoft Account Issues

    This forum doesn't cover Live ID issues. If you have one, try making a request via this form.

     Or report the issue to the WL Forum. Support page.


    Product Questions

    If you have product questions or feedback, find a forum below:

    Not sure where to post your question? Ask in the Where Is Forum.


    Search Issues

    Check out this forum thread and this Wiki article from Heslacher about how to search in the forums.



    Monday, November 19, 2012 10:08 PM