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Windows Vista 32-bit homebasic activation required RRS feed

  • Question

  • Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-HM8FM-TCFCW-3V4VD
    Windows Product Key Hash: kLMTrgMvB3cY0p8EpJZJEhD+FV4=
    Windows Product ID: 89572-008-0000025-71339
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    ID: {5806D826-8851-4B95-A796-6F5FB4F0B436}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5806D826-8851-4B95-A796-6F5FB4F0B436}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3V4VD</PKey><PID>89572-008-0000025-71339</PID><PIDType>5</PIDType><SID>S-1-5-21-3726529784-690938084-797652047</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>W3619</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070215000000.000000+000</Date></BIOS><HWID>A5333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 95c6e80a-0ff8-4bd0-95f2-c4a39b79d09e
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00142-008-000002-00-1033-6000.0000-0442010
    Installation ID: 021421587172703014671113873613623845477052672680190870
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: 3V4VD
    License Status: Initial grace period
    Time remaining: 43167 minute(s) (29 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAJJQaaKDEIiZk9ap2SORyjpb78vSKB7YcrFYaSw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GATEWA  SYSTEM 
      FACP   GATEWA  SYSTEM 
      MCFG   GATEWA  SYSTEM 
      SLIC   GATEWA  SYSTEM 


    Okay i was given this computer last year it came from E machines. it had a version of Windows Vista Home Basic. i tried running a repair and restore... it would not. i also could not find the disk that came with the computer so i borrowed a family members. i had to install a fresh version of Windows Home Basic from his disk.. not it is saying i have 30 days to verify my serial key. any help with this would be much appreciated

    Sunday, February 14, 2010 12:45 AM

Answers

  • Hello ocrunk,

      The Product Key that came on the eMachine computer is an OEM and the software you borrowed from your Family member is Retail.  OEM Keys will not work in Retail software.  So while you were installing the Retail software, you may have entered the OEM Product Key but it was not accepted. Since no acceptable Product Key was entered, Vista used it's own Keyless Install key.  The keyless Install key is basicaly a Trial version key.  It allows you to use Windows for 30 days but can not be activated.

      At this point, you need an OEM copy of Windows.  If you can not find an OEM Copy of Windows, contact the manufacturer of the computer for a replacment copy of the Windows Recovery Software that originally came with the computer.

    Thank you,
    Darin MS 
    • Marked as answer by Darin Smith MS Monday, February 15, 2010 11:23 PM
    Monday, February 15, 2010 11:23 PM

All replies

  • Hello ocrunk,

      The Product Key that came on the eMachine computer is an OEM and the software you borrowed from your Family member is Retail.  OEM Keys will not work in Retail software.  So while you were installing the Retail software, you may have entered the OEM Product Key but it was not accepted. Since no acceptable Product Key was entered, Vista used it's own Keyless Install key.  The keyless Install key is basicaly a Trial version key.  It allows you to use Windows for 30 days but can not be activated.

      At this point, you need an OEM copy of Windows.  If you can not find an OEM Copy of Windows, contact the manufacturer of the computer for a replacment copy of the Windows Recovery Software that originally came with the computer.

    Thank you,
    Darin MS 
    • Marked as answer by Darin Smith MS Monday, February 15, 2010 11:23 PM
    Monday, February 15, 2010 11:23 PM
  • l  have been used  xp professional
    Wednesday, March 31, 2010 8:44 PM