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LIVE ONE CARE RRS feed

  • Question

  • I JUST PURCHASED A NEW LAPTOP WITH VISTA AND ONE CARE WILL NOT INSTALL. I KEEP GETTING THE FOLLOWING ERROR ID: 0003-80004005. (TO INSTALL WINDOWS LIVE ONECARE, YOUR COMPUTER MUST BE RUNNING WINDOWS VISTA OR WINDOW .P WITH SERVICE PACK 2 (32-BIT VERSIONS ONLY). MY NEW LAPTOP IS A 64-BIT SYSTEM. I HAVE A LICENSE FOR THREE MACHINES AND THE NEW LAPTOP IS THE THIRD MACHINE. HOW DO I INSTALL ONECARE ON THE NEW LAPTOP?

    Monday, September 7, 2009 10:19 PM

Answers

  • Don't install from the CD. Install the One Care trial - http://onecare.live.com/standard/en-us/install/install.htm To activate, open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your subscription and One Care will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    • Marked as answer by JimR1Moderator Monday, September 7, 2009 10:26 PM
    Monday, September 7, 2009 10:26 PM
    Moderator