When I go to renew the win live for my laptop I get the email and sign up of the person who previously owned this machine. Of course I do not know his password so I am stuck. What should I do to renew?
Download and run removemachine.exe tool: http://download.microsoft.com/download/f/7/5/f759f03c-cee7-4e3d-978c-0d56b9a8533b/RemoveMachine.exe
It will remove the Live ID.
Note that after removing the LiveID, you will be subscribing - purchasing a new subscription using your LiveID and not renewing...
-steve