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win live renewal

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When I go to renew the win live for my laptop I get the email and sign up of the person who previously owned this machine. Of course I do not know his password so I am stuck. What should I do to renew?

Sunday, November 2, 2008 7:18 PM

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Download and run removemachine.exe tool: http://download.microsoft.com/download/f/7/5/f759f03c-cee7-4e3d-978c-0d56b9a8533b/RemoveMachine.exe

It will remove the Live ID.

Sunday, November 2, 2008 9:44 PM

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Download and run removemachine.exe tool: http://download.microsoft.com/download/f/7/5/f759f03c-cee7-4e3d-978c-0d56b9a8533b/RemoveMachine.exe

It will remove the Live ID.

Sunday, November 2, 2008 9:44 PM
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Note that after removing the LiveID, you will be subscribing - purchasing a new subscription using your LiveID and not renewing...

-steve

Monday, November 3, 2008 3:57 PM

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