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Can't get Windows Critical Updates RRS feed

  • Question

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    OneCare tells me i must get the latest Windows Updates, and I need them because i have a nasty worm (NT AUTHORITY/SYSTEM it keeps shutting my computer down) .... when i click the link to get the Updates from OneCare it's always a dead link. MS Tech Support have ignored 2 emails about this so far, and i'm going crazy.
    Friday, October 3, 2008 11:59 AM

Answers

All replies

  • AlexHHH,

     

    Thank you for visiting the OneCare Program forums.

     

    If you are a OneCare subscriber, and OneCare has not detected the malware, please contact support

    http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx  for details.  For international information, see your local subsidiary Support site.

     

    You can also go directly to the Windows Update website at www.windowsupdate.com and load the updates from there.

    Make sure that you don't have any hidden updates (you can click on custom installs and restore hidden updates)

     

    I hope this helps,

     

    Lori MS

    Friday, October 3, 2008 9:58 PM
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    nothing has helped. ALL the links to any updates will not work. The email "case" i opened has been responded to twice, neither time with any relevant or helpful information. OneCare tells me to get updates to fix my problems, but i can't get to any updates
    Tuesday, October 7, 2008 7:37 PM
  • AlexHHH, did you call the number provided in Lori's post?

    -steve

     

    Wednesday, October 8, 2008 3:15 PM
    Moderator