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Product Key RRS feed

  • Question

  • I have a new laptop and i used the product key on the certificate of authenticity to activate Windowns, which worked fine. But when i used it on Microsoft Office which came installed on the laptop it says its an invalid product key. Is there a different product key or am i having a technical issue?? 
    Wednesday, August 20, 2008 2:49 AM

Answers

  • Koolkat178,

    The mgadiag repaort is showing that your installation of Vista basic on your HP computer is genuine.

    The report also shows this:
    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine

    Office status: 102 means that the installation of Office 2007 H&S on the computer is the 60-day trial version that was preinstalled on the computer by HP.

    Note that the Product Key on the computer's Certificate of Authenticity is for the installed copy of Windows Vista Basic only.  It is perfectly normal that this Product Key would not work with Office 2007 H&S.

    Here's how the pre-intalled Office 2007 H&S trial works.  When you first started the computer, and then first started Office 2007 H&S, you were instructed to activate the 60-day trial by entering a Product Key that was supplied by the computer manufacturer.  For the next 60 days Office will run normally.  When the 60 day trial is getting near the end, you will be reminded of that and will be "encouraged" to convert your trial of Office to a "perpetually licensed" copy by purchasing a perpertual Product Key from Microsoft online.  You can also convert by purchasing a retail copy of the installed Ofice at your favorite store.  If you choose not to convert, then Office will still run and will still open exisitng documents, bt it will not allow you to edit or print the documents.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, August 20, 2008 8:51 PM
    Wednesday, August 20, 2008 4:02 AM

All replies

  •  

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-96RKQ-3MT3B-V7D7R
    Windows Product Key Hash: OBJB/s5/fggJB9RxVJHQi86y+3s=
    Windows Product ID: 89572-OEM-7233814-89558
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {CB01DA2D-2177-4A45-A7C3-D85F3F46FD72}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CB01DA2D-2177-4A45-A7C3-D85F3F46FD72}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-V7D7R</PKey><PID>89572-OEM-7233814-89558</PID><PIDType>8</PIDType><SID>S-1-5-21-145118536-4164435787-3185651526</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario V6500 Notebook PC        </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25    </Version><SMBIOSVersion major="2" minor="4"/><Date>20071129000000.000000+000</Date></BIOS><HWID>AC313507018400DC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002



    Wednesday, August 20, 2008 3:09 AM
  • Koolkat178,

    The mgadiag repaort is showing that your installation of Vista basic on your HP computer is genuine.

    The report also shows this:
    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine

    Office status: 102 means that the installation of Office 2007 H&S on the computer is the 60-day trial version that was preinstalled on the computer by HP.

    Note that the Product Key on the computer's Certificate of Authenticity is for the installed copy of Windows Vista Basic only.  It is perfectly normal that this Product Key would not work with Office 2007 H&S.

    Here's how the pre-intalled Office 2007 H&S trial works.  When you first started the computer, and then first started Office 2007 H&S, you were instructed to activate the 60-day trial by entering a Product Key that was supplied by the computer manufacturer.  For the next 60 days Office will run normally.  When the 60 day trial is getting near the end, you will be reminded of that and will be "encouraged" to convert your trial of Office to a "perpetually licensed" copy by purchasing a perpertual Product Key from Microsoft online.  You can also convert by purchasing a retail copy of the installed Ofice at your favorite store.  If you choose not to convert, then Office will still run and will still open exisitng documents, bt it will not allow you to edit or print the documents.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, August 20, 2008 8:51 PM
    Wednesday, August 20, 2008 4:02 AM