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Bing Translator for Windows 8 app not working without offline file RRS feed

  • Question

  • Hello. I'd like to complain that, on any machine that I installed the app, Bing Translator for Windows 8 app does not work without offline file installed. The app always shows "Sorry, we could not translate the text. Please try again."
    Thursday, July 31, 2014 4:12 AM

All replies

  • Hi Petchty,  

    Have you made sure that you are connected to the Internet while using the app? It may have happened that Internet connection broke while you were using the app, and that may be the reason why you receive the error message.

    If you want to use Bing Translator offline, you need to have offline packs installed. If this is not what happened to you, could you please explain in more details what you wanted to do and what issues occurred?

    Thanks.

    Olivier

    Microsoft Translator team.

    Monday, August 4, 2014 4:35 PM