Remove From My Forums
Error On Installing CRM 2011 Outllook Client on Windows Server 2008 R2

Question
0

Sign in to vote
I have windows sever 2008 R2 And office 2010 and want to install CRM outlook client on it but it doesnot install..............

Muhammad Sohail
- Edited by sohail450 Saturday, June 30, 2012 10:02 AM
Saturday, June 30, 2012 10:02 AM
All replies

0

Sign in to vote

HI Sohail,

Do you getting any error message ?

Thanks & Regards, MS CRM Consultant, V.Surya.

Sunday, July 1, 2012 3:28 PM

Answerer
i got this Error
"this installation has failed.click the link below to view log file."
11:19:57|   Info| === Setup bootstrap logging started 6/30/2012 11:19:57 AM ===
11:19:57|   Info| Bootstrap version: 5.0.9690.1992.
11:19:57|   Info| User: Administrator.
11:19:57|   Info| Invoked with command line: "D:\CRM outlook Client\SetupClient.exe"
11:19:57|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : D:\CRM outlook Client
11:19:58|   Info| System Memory: 5366898688 Bytes
11:19:58|   Info| Initializing COM.
11:19:58|   Info| Initialized COM.
11:19:58|   Info| No pending reboot detected
11:19:58|   Info| No reboot required
11:19:58|   Info| Uninitializing COM.
11:19:58|   Info| Uninitialized COM.
11:19:58|   Info| Current OS Version: 6.0.6002
11:19:58|   Info|   ServicePack: Service Pack 2
11:19:58|   Info|   System Type: Server
11:19:58|   Info|   Suite Mask: 0x0110
11:19:58|   Info| Copying installer files to local directory:  
11:19:58|   Info| Package: D:\CRM outlook Client\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{D988DF00-46FB-463F-B634-DA84AC0402A0}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{D988DF00-46FB-463F-B634-DA84AC0402A0}" ALLOWRUN=1
11:20:19|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{D988DF00-46FB-463F-B634-DA84AC0402A0}\ClientSetup.dll
11:20:20|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
11:21:42|   Info| === Setup bootstrap logging ended 6/30/2012 11:21:42 AM ===

11:20:27|   Info| Bootstrap version: 5.0.9690.1992.
11:20:27|   Info| User: Administrator.
11:20:27|   Info| Initializing COM.
11:20:28|   Info| Initialized COM.
11:20:28|   Info| Disk Space Available: 3406.00MB
11:20:28|   Info| Current OS Version: 6.0.6002
11:20:28|   Info|   ServicePack: Service Pack 2
11:20:28|   Info|   System Type: Server
11:20:28|   Info|   Suite Mask: 0x0110
11:20:29|   Info| IsIeInstalled=1
11:20:29|   Info| .NET version found is 4.0.30319.0
11:20:29|   Info| IsDotNetInstalled=1
11:20:29|   Info| IsInstallerInstalled=1
11:20:29|   Info| Windows Installer found is 4.5
11:20:29|   Info| CIsVcRedistInstalled=1
11:20:29|   Info| VCRedist with version 10.0.30319  is already installed
11:20:29|   Info| Initializing COM.
11:20:29|   Info| Initialized COM.
11:20:29|   Info| Uninitializing COM.
11:20:29|   Info| Uninitialized COM.
11:20:29|   Info| IsDrWatsonInstalled=1
11:20:29|   Info| .NET version found is 4.0.30319.0
11:20:29|   Info| IsDotNetInstalled=1
11:20:29|   Info| IsInstallerInstalled=1
11:20:29|   Info| Windows Installer found is 4.5
11:20:29|   Info| IsSqlCe32BitInstalled=0
11:20:29|   Info| Create the job key value BITSLocalTempDir in the registry.

11:20:30|   Info| Set the job key value BITSLocalTempDir as  in the registry.

11:20:30|   Info| Checking whether installer SSCERuntime*-x86.msi is locally available
11:20:30|   Info| Local package for Microsoft SQL Server Compact 3.5 Service Pack 2 not found
11:20:30|   Info| Failed to find Microsoft SQL Server Compact 3.5 SP1 setup package sqlceSCERuntime.msi.
11:20:30|   Info| FWLink defined for Microsoft SQL Server Compact 3.5 Service Pack 2:  http://go.microsoft.com/fwlink/?LinkId=147327&clcid=0x409
11:20:30|   Info| IsSqlCe64BitInstalled=0
11:20:30|   Info| Get the job key value BITSLocalTempDir as  from the registry.

11:20:30|   Info| Checking whether installer SSCERuntime*-x64.msi is locally available
11:20:30|   Info| Local package for Microsoft SQL Server Compact 3.5 Service Pack 2 not found
11:20:30|   Info| Failed to find Microsoft SQL Server Compact 3.5 SP1 setup package sqlceSCERuntime.msi.
11:20:30|   Info| FWLink defined for Microsoft SQL Server Compact 3.5 Service Pack 2:  http://go.microsoft.com/fwlink/?LinkId=147326&clcid=0x409
11:20:30|   Info| IsReportViewerControlInstalled=1
11:20:30|   Info| IsGenevaInstalled=1
11:20:30|   Info| CIsIDCRL64Installed=1
11:20:30|   Info| CIsMSOIDCRL64Installed=1
11:20:30|   Info| GetSIDOfLoggedOnUser: Starting
11:20:30|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=2
11:20:30|   Info| GetSIDOfLoggedOnUser: return code = 1314
11:20:30|   Info| Using the following Language Pack msi - D:\CRM outlook Client\MUISetup_1033_amd64.msi
11:20:30|   Info| Initializing COM.
11:20:30|   Info| Initialized COM.
11:20:30|   Info| Initializing COM.
11:20:30|   Info| Initialized COM.
11:20:30|   Info| Get the job key value BITSLocalTempDir as  from the registry.

11:20:30|   Info| Get the job key value BITSLocalTempDir as  from the registry.

11:20:30|   Info| Connect to BITS.

11:20:30|   Info| Get the job key value BITSLocalTempDir as  from the registry.

11:20:30|   Info| Open the registry key value BITSLocalTempDir for the download job.

11:20:31|   Info| Set the job key value BITSLocalTempDir as C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{1976F558-979D-41D9-A940-2B4294C25BDC}.

11:20:31|   Info| Find/create the local temporary directory C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{1976F558-979D-41D9-A940-2B4294C25BDC}.

11:20:31|   Info| Requesting download of Microsoft SQL Server Compact 3.5 Service Pack 2 installer from http://go.microsoft.com/fwlink/?LinkId=147327&clcid=0x409.
11:20:31|   Info| Create the job key value SSCERuntime_1033_x86.msi in the registry.

11:20:31|   Info| Set the job key value SSCERuntime_1033_x86.msi as  in the registry.

11:20:31|   Info| Create a new job for file SSCERuntime_1033_x86.msi.

11:20:31|   Info| Open the registry key value SSCERuntime_1033_x86.msi for the download job.

11:20:31|   Info| Set the job key value SSCERuntime_1033_x86.msi as {EA8BA21F-74C2-4F86-AEF0-F1ECE77B35BD}.

11:20:31|   Info| Set the job guid {EA8BA21F-74C2-4F86-AEF0-F1ECE77B35BD} in the registry.

11:20:31|   Info| Add the file SSCERuntime_1033_x86.msi to the created job.

11:20:31|   Info| Set MinimumRetryDelay to: 60 seconds.

11:20:31|   Info| Set NoProgressTimeout to: 60 seconds.

11:20:31|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

11:20:31|   Info| Create the notify interface.

11:20:31|   Info| Register notify interface.

11:20:31|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
11:20:31|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

11:20:31|   Info| Requesting download of Microsoft SQL Server Compact 3.5 Service Pack 2 installer from http://go.microsoft.com/fwlink/?LinkId=147326&clcid=0x409.
11:20:31|   Info| Create the job key value SSCERuntime_1033_x64.msi in the registry.

11:20:31|   Info| Set the job key value SSCERuntime_1033_x64.msi as  in the registry.

11:20:31|   Info| Create a new job for file SSCERuntime_1033_x64.msi.

11:20:31|   Info| Open the registry key value SSCERuntime_1033_x64.msi for the download job.

11:20:31|   Info| Set the job key value SSCERuntime_1033_x64.msi as {589E6259-D211-4E23-BFF0-3940056273F3}.

11:20:31|   Info| Set the job guid {589E6259-D211-4E23-BFF0-3940056273F3} in the registry.

11:20:31|   Info| Add the file SSCERuntime_1033_x64.msi to the created job.

11:20:31|   Info| Set MinimumRetryDelay to: 60 seconds.

11:20:31|   Info| Set NoProgressTimeout to: 60 seconds.

11:20:31|   Info| Set Priority to BG_JOB_PRIORITY_FOREGROUND.

11:20:31|   Info| Create the notify interface.

11:20:31|   Info| Register notify interface.

11:20:31|   Info| Set the notify flags to BG_NOTIFY_JOB_TRANSFERRED
11:20:31|   Info|  | BG_NOTIFY_JOB_ERROR | BG_NOTIFY_JOB_MODIFICATION.

11:20:32|   Info| Start/resume the download job SSCERuntime_1033_x64.msi.

11:20:32|   Info| Start/resume the download job SSCERuntime_1033_x86.msi.

11:21:16|   Info| Microsoft SQL Server Compact 3.5 Service Pack 2 downloaded to C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{1976F558-979D-41D9-A940-2B4294C25BDC}\SSCERuntime_1033_x86.msi
11:21:16|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x86.msi.
11:21:16|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{1976F558-979D-41D9-A940-2B4294C25BDC}\SSCERuntime_1033_x86.msi
11:21:16|   Info| Microsoft SQL Server Compact 3.5 Service Pack 2 downloaded to C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{1976F558-979D-41D9-A940-2B4294C25BDC}\SSCERuntime_1033_x64.msi
11:21:16|   Info| Prereq component installer will use downloaded installer for SSCERuntime*-x64.msi.
11:21:16|   Info| Installer path for Microsoft SQL Server Compact 3.5 Service Pack 2 set to C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{1976F558-979D-41D9-A940-2B4294C25BDC}\SSCERuntime_1033_x64.msi
11:21:17|   Info| Clean up the BITS downloader.

11:21:17|   Info| Uninitializing COM.
11:21:17|   Info| Uninitialized COM.
11:21:17|   Info| Installing Microsoft SQL Server Compact 3.5 Service Pack 2
11:21:17|   Info| Log file: C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\sqlce.log
11:21:17|   Info| Launching external process:
11:21:17|   Info|      CmdLine:  <msiexec /i "C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{1976F558-979D-41D9-A940-2B4294C25BDC}\SSCERuntime_1033_x86.msi" /LV* "C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\sqlce.log" /qn REBOOT=ReallySuppress>
11:21:17|   Info|   WorkingDir: <C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{1976F558-979D-41D9-A940-2B4294C25BDC}>
11:21:30|   Info| Installation of Microsoft SQL Server Compact 3.5 Service Pack 2 has completed. Exit code: 0. Result: Version installed: 3.5.8082
11:21:30|   Info| Installing Microsoft SQL Server Compact 3.5 Service Pack 2
11:21:30|   Info| Log file: C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\sqlce.log
11:21:30|   Info| Launching external process:
11:21:30|   Info|      CmdLine:  <msiexec /i "C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{1976F558-979D-41D9-A940-2B4294C25BDC}\SSCERuntime_1033_x64.msi" /LV* "C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\sqlce.log" /qn REBOOT=ReallySuppress>
11:21:30|   Info|   WorkingDir: <C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{1976F558-979D-41D9-A940-2B4294C25BDC}>
11:21:41|   Info| Installation of Microsoft SQL Server Compact 3.5 Service Pack 2 has completed. Exit code: 0. Result: Version installed: 3.5.8082
11:21:41|   Info| Installing Microsoft Dynamics CRM for Outlook
11:21:41|   Info| Launching external process:
11:21:41|   Info|      CmdLine:  <msiexec /i "D:\CRM outlook Client\Client.msi" /q INSTALLLEVEL="3" INSTALLTYPE="INSTALL" SOURCEFOLDER="D:\CRM outlook Client" TARGETDIR="C:\Program Files\Microsoft Dynamics CRM" INSTALLDIR="C:\Program Files\Microsoft Dynamics CRM" /l+ "C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log" LOGFILE="C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log"    ALLOWRUN="1" REBOOT=ReallySuppress NOSELECTION=1>
11:21:41|   Info|   WorkingDir: <D:\CRM outlook Client>
11:21:42|   Info| Installation of Microsoft Dynamics CRM for Outlook failed. Exit code: 1603. Result: Fatal error during installation.  
11:21:42|   Info| Uninitializing COM.
11:21:42|   Info| Uninitialized COM.
11:21:42|   Info| Uninitializing COM.
11:21:42|   Info| Uninitialized COM.
11:21:54|   Info| Clean up the BITS downloader.

ted 6/30/2012 11:21:43 AM ===
11:21:43|   Info| Bootstrap version: 5.0.9690.1992.
11:21:43|   Info| User: Administrator.
11:21:43|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
11:21:54|   Info| Clean up the BITS downloader.

11:21:54|   Info| Clean up the BITS downloader.

11:21:54|   Info| === Setup bootstrap logging ended 6/30/2012 11:21:54 AM ===
11:22:13|   Info| === Setup bootstrap logging started 6/30/2012 11:22:13 AM ===
11:22:13|   Info| Bootstrap version: 5.0.9690.1992.
11:22:14|   Info| User: Administrator.
11:22:14|   Info| Invoked with command line: "D:\CRM outlook Client\SetupClient.exe" 
11:22:14|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : D:\CRM outlook Client
11:22:14|   Info| System Memory: 5366898688 Bytes
11:22:14|   Info| Initializing COM.
11:22:14|   Info| Initialized COM.
11:22:14|   Info| No pending reboot detected
11:22:14|   Info| No reboot required
11:22:14|   Info| Uninitializing COM.
11:22:14|   Info| Uninitialized COM.
11:22:14|   Info| Current OS Version: 6.0.6002
11:22:14|   Info|   ServicePack: Service Pack 2
11:22:14|   Info|   System Type: Server
11:22:14|   Info|   Suite Mask: 0x0110
11:22:14|   Info| Copying installer files to local directory:  
11:22:14|   Info| Package: D:\CRM outlook Client\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{68E01391-CAA4-4D29-9274-FA1D47B79A51}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{68E01391-CAA4-4D29-9274-FA1D47B79A51}" ALLOWRUN=1
11:22:23|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{68E01391-CAA4-4D29-9274-FA1D47B79A51}\ClientSetup.dll
11:22:23|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
11:22:30|   Info| === Setup bootstrap logging ended 6/30/2012 11:22:30 AM ===

11:22:28|   Info| Bootstrap version: 5.0.9690.1992.
11:22:28|   Info| User: Administrator.
11:22:28|   Info| Initializing COM.
11:22:28|   Info| Initialized COM.
11:22:28|   Info| Disk Space Available: 3391.00MB
11:22:28|   Info| Current OS Version: 6.0.6002
11:22:28|   Info|   ServicePack: Service Pack 2
11:22:28|   Info|   System Type: Server
11:22:28|   Info|   Suite Mask: 0x0110
11:22:28|   Info| IsIeInstalled=1
11:22:28|   Info| .NET version found is 4.0.30319.0
11:22:28|   Info| IsDotNetInstalled=1
11:22:28|   Info| IsInstallerInstalled=1
11:22:28|   Info| Windows Installer found is 4.5
11:22:28|   Info| CIsVcRedistInstalled=1
11:22:28|   Info| VCRedist with version 10.0.30319  is already installed
11:22:28|   Info| Initializing COM.
11:22:28|   Info| Initialized COM.
11:22:28|   Info| Uninitializing COM.
11:22:28|   Info| Uninitialized COM.
11:22:28|   Info| IsDrWatsonInstalled=1
11:22:28|   Info| .NET version found is 4.0.30319.0
11:22:28|   Info| IsDotNetInstalled=1
11:22:28|   Info| IsInstallerInstalled=1
11:22:28|   Info| Windows Installer found is 4.5
11:22:28|   Info| IsSqlCe32BitInstalled=1
11:22:28|   Info| IsSqlCe64BitInstalled=1
11:22:28|   Info| IsReportViewerControlInstalled=1
11:22:28|   Info| IsGenevaInstalled=1
11:22:28|   Info| CIsIDCRL64Installed=1
11:22:28|   Info| CIsMSOIDCRL64Installed=1
11:22:28|   Info| GetSIDOfLoggedOnUser: Starting
11:22:28|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=2
11:22:28|   Info| GetSIDOfLoggedOnUser: return code = 1314
11:22:28|   Info| Using the following Language Pack msi - D:\CRM outlook Client\MUISetup_1033_amd64.msi
11:22:28|   Info| Initializing COM.
11:22:29|   Info| Initialized COM.
11:22:29|   Info| Installing Microsoft Dynamics CRM for Outlook
11:22:29|   Info| Launching external process:
11:22:29|   Info|      CmdLine:  <msiexec /i "D:\CRM outlook Client\Client.msi" /q INSTALLLEVEL="3" INSTALLTYPE="INSTALL" SOURCEFOLDER="D:\CRM outlook Client" TARGETDIR="C:\Program Files\Microsoft Dynamics CRM" INSTALLDIR="C:\Program Files\Microsoft Dynamics CRM" /l+ "C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log" LOGFILE="C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log"    ALLOWRUN="1" REBOOT=ReallySuppress NOSELECTION=1>
11:22:29|   Info|   WorkingDir: <D:\CRM outlook Client>
11:22:30|   Info| Installation of Microsoft Dynamics CRM for Outlook failed. Exit code: 1603. Result: Fatal error during installation.  
11:22:30|   Info| Uninitializing COM.
11:22:30|   Info| Uninitialized COM.
11:22:30|   Info| Uninitializing COM.
11:22:30|   Info| Uninitialized COM.
11:22:34|   Info| Clean up the BITS downloader.

ted 6/30/2012 11:22:30 AM ===
11:22:30|   Info| Bootstrap version: 5.0.9690.1992.
11:22:30|   Info| User: Administrator.
11:22:31|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
11:22:34|   Info| Clean up the BITS downloader.

11:22:34|   Info| Clean up the BITS downloader.

11:22:34|   Info| === Setup bootstrap logging ended 6/30/2012 11:22:34 AM ===
13:33:58|   Info| === Setup bootstrap logging started 6/30/2012 1:33:58 PM ===
13:33:58|   Info| Bootstrap version: 5.0.9690.1992.
13:33:58|   Info| User: administrator.
13:33:58|   Info| Invoked with command line: "C:\CRM Outlook Client\SetupClient.exe" 
13:33:58|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\CRM Outlook Client
13:33:58|   Info| System Memory: 5366898688 Bytes
13:33:58|   Info| Initializing COM.
13:33:58|   Info| Initialized COM.
13:33:59|   Info| No pending reboot detected
13:33:59|   Info| No reboot required
13:33:59|   Info| Uninitializing COM.
13:33:59|   Info| Uninitialized COM.
13:33:59|   Info| Current OS Version: 6.0.6002
13:33:59|   Info|   ServicePack: Service Pack 2
13:33:59|   Info|   System Type: Server
13:33:59|   Info|   Suite Mask: 0x0110
13:33:59|   Info| Copying installer files to local directory:  
13:33:59|   Info| Package: C:\CRM Outlook Client\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{A12FEE73-0ABA-43D1-BF6D-B8FBF9FE2830}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{A12FEE73-0ABA-43D1-BF6D-B8FBF9FE2830}" ALLOWRUN=1
13:34:04|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{A12FEE73-0ABA-43D1-BF6D-B8FBF9FE2830}\ClientSetup.dll
13:34:04|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
13:34:13|   Info| === Setup bootstrap logging ended 6/30/2012 1:34:13 PM ===

13:34:08|   Info| Bootstrap version: 5.0.9690.1992.
13:34:08|   Info| User: administrator.
13:34:08|   Info| Initializing COM.
13:34:08|   Info| Initialized COM.
13:34:08|   Info| Disk Space Available: 256.00MB
13:34:09|   Info| Current OS Version: 6.0.6002
13:34:09|   Info|   ServicePack: Service Pack 2
13:34:09|   Info|   System Type: Server
13:34:09|   Info|   Suite Mask: 0x0110
13:34:10|   Info| IsIeInstalled=1
13:34:10|   Info| .NET version found is 4.0.30319.0
13:34:10|   Info| IsDotNetInstalled=1
13:34:10|   Info| IsInstallerInstalled=1
13:34:10|   Info| Windows Installer found is 4.5
13:34:10|   Info| CIsVcRedistInstalled=1
13:34:10|   Info| VCRedist with version 10.0.30319  is already installed
13:34:10|   Info| Initializing COM.
13:34:10|   Info| Initialized COM.
13:34:10|   Info| Uninitializing COM.
13:34:10|   Info| Uninitialized COM.
13:34:10|   Info| IsDrWatsonInstalled=1
13:34:10|   Info| .NET version found is 4.0.30319.0
13:34:10|   Info| IsDotNetInstalled=1
13:34:10|   Info| IsInstallerInstalled=1
13:34:11|   Info| Windows Installer found is 4.5
13:34:11|   Info| IsSqlCe32BitInstalled=1
13:34:11|   Info| IsSqlCe64BitInstalled=1
13:34:11|   Info| IsReportViewerControlInstalled=1
13:34:11|   Info| IsGenevaInstalled=1
13:34:11|   Info| CIsIDCRL64Installed=1
13:34:11|   Info| CIsMSOIDCRL64Installed=1
13:34:11|   Info| GetSIDOfLoggedOnUser: Starting
13:34:11|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=2
13:34:11|   Info| GetSIDOfLoggedOnUser: return code = 1314
13:34:11|   Info| Using the following Language Pack msi - C:\CRM Outlook Client\MUISetup_1033_amd64.msi
13:34:11|   Info| Initializing COM.
13:34:11|   Info| Initialized COM.
13:34:11|   Info| Installing Microsoft Dynamics CRM for Outlook
13:34:11|   Info| Launching external process:
13:34:11|   Info|      CmdLine:  <msiexec /i "C:\CRM Outlook Client\Client.msi" /q INSTALLLEVEL="3" INSTALLTYPE="INSTALL" SOURCEFOLDER="C:\CRM Outlook Client" TARGETDIR="C:\Program Files\Microsoft Dynamics CRM" INSTALLDIR="C:\Program Files\Microsoft Dynamics CRM" /l+ "C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log" LOGFILE="C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log"    ALLOWRUN="1" REBOOT=ReallySuppress NOSELECTION=1>
13:34:11|   Info|   WorkingDir: <C:\CRM Outlook Client>
13:34:13|   Info| Installation of Microsoft Dynamics CRM for Outlook failed. Exit code: 1603. Result: Fatal error during installation.  
13:34:13|   Info| Uninitializing COM.
13:34:13|   Info| Uninitialized COM.
13:34:13|   Info| Uninitializing COM.
13:34:13|   Info| Uninitialized COM.
13:34:17|   Info| Clean up the BITS downloader.

ted 6/30/2012 1:34:13 PM ===
13:34:13|   Info| Bootstrap version: 5.0.9690.1992.
13:34:14|   Info| User: administrator.
13:34:14|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
13:34:17|   Info| Clean up the BITS downloader.

13:34:17|   Info| Clean up the BITS downloader.

13:34:17|   Info| === Setup bootstrap logging ended 6/30/2012 1:34:17 PM ===
13:34:33|   Info| === Setup bootstrap logging started 6/30/2012 1:34:33 PM ===
13:34:33|   Info| Bootstrap version: 5.0.9690.1992.
13:34:33|   Info| User: administrator.
13:34:34|   Info| Invoked with command line: "C:\CRM Outlook Client\PFiles\MSCRM\Client\SetupClient.exe" 
13:34:34|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\CRM Outlook Client\PFiles\MSCRM\Client
13:34:34|   Info| System Memory: 5366898688 Bytes
13:34:34|   Info| Initializing COM.
13:34:34|   Info| Initialized COM.
13:34:34|   Info| No pending reboot detected
13:34:34|   Info| No reboot required
13:34:34|   Info| Uninitializing COM.
13:34:34|   Info| Uninitialized COM.
13:34:34|   Info| Current OS Version: 6.0.6002
13:34:34|   Info|   ServicePack: Service Pack 2
13:34:34|   Info|   System Type: Server
13:34:34|   Info|   Suite Mask: 0x0110
13:34:34|   Info| Copying installer files to local directory:  
13:34:34|   Info| Package: C:\CRM Outlook Client\PFiles\MSCRM\Client\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{B0085A11-FFF0-4C56-9089-D30CDEB2E744}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{B0085A11-FFF0-4C56-9089-D30CDEB2E744}" ALLOWRUN=1
13:34:39|  Error| Error 1603 reported by MsiInstallProduct
13:34:39|  Error| Setup cannot proceed because an error occured while copying installer files to the local system: Fatal error during installation.   (clientsetup.cpp:CCrmClientSetup::CopyInstallerFiles:897).
13:34:39|  Error| Setup cannot proceed because an error occured while copying installer files to the local system: Fatal error during installation.  
13:34:40|   Info| === Setup bootstrap logging ended 6/30/2012 1:34:40 PM ===
13:34:40|   Info| === Setup bootstrap logging started 6/30/2012 1:34:40 PM ===
13:34:40|   Info| Bootstrap version: 5.0.9690.1992.
13:34:40|   Info| User: administrator.
13:34:40|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
13:34:52|   Info| Clean up the BITS downloader.

13:34:52|   Info| Clean up the BITS downloader.

14:22:44|   Info| === Setup bootstrap logging started 6/30/2012 2:22:44 PM ===
14:22:44|   Info| Bootstrap version: 5.0.9690.1992.
14:22:44|   Info| User: administrator.
14:22:44|   Info| Invoked with command line: "C:\CRM 2011 Outlook client\SetupClient.exe"
14:22:44|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\CRM 2011 Outlook client
14:22:44|   Info| System Memory: 5366898688 Bytes
14:22:45|   Info| Initializing COM.
14:22:45|   Info| Initialized COM.
14:22:45|Warning| Pending Reboot Check -- Key Found: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce contains FlashPlayerUpdate
14:22:45|   Info| No pending reboot detected
14:22:45|   Info| No reboot required
14:22:45|   Info| Uninitializing COM.
14:22:46|   Info| Uninitialized COM.
14:22:46|   Info| Current OS Version: 6.0.6002
14:22:46|   Info|   ServicePack: Service Pack 2
14:22:46|   Info|   System Type: Server
14:22:46|   Info|   Suite Mask: 0x0110
14:22:46|   Info| Copying installer files to local directory:  
14:22:46|   Info| Package: C:\CRM 2011 Outlook client\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{A1510922-A428-4494-8D4F-20612C5A6EE5}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{A1510922-A428-4494-8D4F-20612C5A6EE5}" ALLOWRUN=1
14:22:52|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{A1510922-A428-4494-8D4F-20612C5A6EE5}\ClientSetup.dll
14:22:53|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
14:23:11|   Info| === Setup bootstrap logging ended 6/30/2012 2:23:11 PM ===

14:23:08|   Info| Bootstrap version: 5.0.9690.1992.
14:23:08|   Info| User: administrator.
14:23:08|   Info| Initializing COM.
14:23:08|   Info| Initialized COM.
14:23:09|   Info| Disk Space Available: 431.00MB
14:23:09|   Info| Current OS Version: 6.0.6002
14:23:09|   Info|   ServicePack: Service Pack 2
14:23:09|   Info|   System Type: Server
14:23:09|   Info|   Suite Mask: 0x0110
14:23:09|   Info| IsIeInstalled=1
14:23:09|   Info| .NET version found is 4.0.30319.0
14:23:09|   Info| IsDotNetInstalled=1
14:23:09|   Info| IsInstallerInstalled=1
14:23:09|   Info| Windows Installer found is 4.5
14:23:09|   Info| CIsVcRedistInstalled=1
14:23:09|   Info| VCRedist with version 10.0.30319  is already installed
14:23:09|   Info| Initializing COM.
14:23:09|   Info| Initialized COM.
14:23:09|   Info| Uninitializing COM.
14:23:09|   Info| Uninitialized COM.
14:23:09|   Info| IsDrWatsonInstalled=1
14:23:09|   Info| .NET version found is 4.0.30319.0
14:23:09|   Info| IsDotNetInstalled=1
14:23:09|   Info| IsInstallerInstalled=1
14:23:09|   Info| Windows Installer found is 4.5
14:23:09|   Info| IsSqlCe32BitInstalled=1
14:23:09|   Info| IsSqlCe64BitInstalled=1
14:23:09|   Info| IsReportViewerControlInstalled=1
14:23:09|   Info| IsGenevaInstalled=1
14:23:09|   Info| CIsIDCRL64Installed=1
14:23:09|   Info| CIsMSOIDCRL64Installed=1
14:23:10|   Info| GetSIDOfLoggedOnUser: Starting
14:23:10|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=2
14:23:10|   Info| GetSIDOfLoggedOnUser: return code = 1314
14:23:10|   Info| Using the following Language Pack msi - C:\CRM 2011 Outlook client\MUISetup_1033_amd64.msi
14:23:10|   Info| Initializing COM.
14:23:10|   Info| Initialized COM.
14:23:10|   Info| Installing Microsoft Dynamics CRM for Outlook
14:23:10|   Info| Launching external process:
14:23:10|   Info|      CmdLine:  <msiexec /i "C:\CRM 2011 Outlook client\Client.msi" /q INSTALLLEVEL="3" INSTALLTYPE="INSTALL" SOURCEFOLDER="C:\CRM 2011 Outlook client" TARGETDIR="C:\Program Files\Microsoft Dynamics CRM" INSTALLDIR="C:\Program Files\Microsoft Dynamics CRM" /l+ "C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log" LOGFILE="C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log"    ALLOWRUN="1" REBOOT=ReallySuppress NOSELECTION=1>
14:23:10|   Info|   WorkingDir: <C:\CRM 2011 Outlook client>
14:23:10|   Info| Installation of Microsoft Dynamics CRM for Outlook failed. Exit code: 1603. Result: Fatal error during installation.  
14:23:11|   Info| Uninitializing COM.
14:23:11|   Info| Uninitialized COM.
14:23:11|   Info| Uninitializing COM.
14:23:11|   Info| Uninitialized COM.
14:25:01|   Info| Clean up the BITS downloader.

ted 6/30/2012 2:23:11 PM ===
14:23:11|   Info| Bootstrap version: 5.0.9690.1992.
14:23:11|   Info| User: administrator.
14:23:11|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
14:25:01|   Info| Clean up the BITS downloader.

14:25:01|   Info| Clean up the BITS downloader.

14:25:01|   Info| === Setup bootstrap logging ended 6/30/2012 2:25:01 PM ===
16:46:03|   Info| === Setup bootstrap logging started 7/2/2012 4:46:03 PM ===
16:46:03|   Info| Bootstrap version: 5.0.9690.1992.
16:46:03|   Info| User: administrator.
16:46:03|   Info| Invoked with command line: "C:\CRM 2011 Outlook client\SetupClient.exe" 
16:46:03|   Info| Running Microsoft Dynamic CRM 5 for Outlook at : C:\CRM 2011 Outlook client
16:46:04|   Info| System Memory: 5366898688 Bytes
16:46:04|   Info| Initializing COM.
16:46:04|   Info| Initialized COM.
16:46:04|   Info| No pending reboot detected
16:46:04|   Info| No reboot required
16:46:04|   Info| Uninitializing COM.
16:46:04|   Info| Uninitialized COM.
16:46:04|   Info| Current OS Version: 6.0.6002
16:46:04|   Info|   ServicePack: Service Pack 2
16:46:04|   Info|   System Type: Server
16:46:04|   Info|   Suite Mask: 0x0110
16:46:04|   Info| Copying installer files to local directory:  
16:46:04|   Info| Package: C:\CRM 2011 Outlook client\Client.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{D021FFD6-8B43-4C58-9921-9DFF3FB7E1B7}" TARGETDIR="C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{D021FFD6-8B43-4C58-9921-9DFF3FB7E1B7}" ALLOWRUN=1
16:46:19|   Info| Loading bootstrap library C:\Users\ADMINI~1\AppData\Local\Temp\2\MSCRM_{D021FFD6-8B43-4C58-9921-9DFF3FB7E1B7}\ClientSetup.dll
16:46:19|   Info| Microsoft Dynamics CRM for Outlook is not currently installed.
16:46:26|   Info| === Setup bootstrap logging ended 7/2/2012 4:46:26 PM ===

16:46:23|   Info| Bootstrap version: 5.0.9690.1992.
16:46:23|   Info| User: administrator.
16:46:23|   Info| Initializing COM.
16:46:23|   Info| Initialized COM.
16:46:23|   Info| Disk Space Available: 553.00MB
16:46:23|   Info| Current OS Version: 6.0.6002
16:46:23|   Info|   ServicePack: Service Pack 2
16:46:23|   Info|   System Type: Server
16:46:23|   Info|   Suite Mask: 0x0110
16:46:24|   Info| IsIeInstalled=1
16:46:24|   Info| .NET version found is 4.0.30319.0
16:46:24|   Info| IsDotNetInstalled=1
16:46:24|   Info| IsInstallerInstalled=1
16:46:24|   Info| Windows Installer found is 4.5
16:46:24|   Info| CIsVcRedistInstalled=1
16:46:24|   Info| VCRedist with version 10.0.30319  is already installed
16:46:24|   Info| Initializing COM.
16:46:24|   Info| Initialized COM.
16:46:24|   Info| Uninitializing COM.
16:46:24|   Info| Uninitialized COM.
16:46:24|   Info| IsDrWatsonInstalled=1
16:46:24|   Info| .NET version found is 4.0.30319.0
16:46:24|   Info| IsDotNetInstalled=1
16:46:24|   Info| IsInstallerInstalled=1
16:46:24|   Info| Windows Installer found is 4.5
16:46:24|   Info| IsSqlCe32BitInstalled=1
16:46:24|   Info| IsSqlCe64BitInstalled=1
16:46:24|   Info| IsReportViewerControlInstalled=1
16:46:24|   Info| IsGenevaInstalled=1
16:46:25|   Info| CIsIDCRL64Installed=1
16:46:25|   Info| CIsMSOIDCRL64Installed=1
16:46:25|   Info| GetSIDOfLoggedOnUser: Starting
16:46:25|   Info| GetSIDOfLoggedOnUser: before WTSQueryUserToken, session=2
16:46:25|   Info| GetSIDOfLoggedOnUser: return code = 1314
16:46:25|   Info| Using the following Language Pack msi - C:\CRM 2011 Outlook client\MUISetup_1033_amd64.msi
16:46:25|   Info| Initializing COM.
16:46:25|   Info| Initialized COM.
16:46:25|   Info| Installing Microsoft Dynamics CRM for Outlook
16:46:25|   Info| Launching external process:
16:46:25|   Info|      CmdLine:  <msiexec /i "C:\CRM 2011 Outlook client\Client.msi" /q INSTALLLEVEL="3" INSTALLTYPE="INSTALL" SOURCEFOLDER="C:\CRM 2011 Outlook client" TARGETDIR="C:\Program Files\Microsoft Dynamics CRM" INSTALLDIR="C:\Program Files\Microsoft Dynamics CRM" /l+ "C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log" LOGFILE="C:\Users\Administrator\AppData\Local\Microsoft\MSCRM\Logs\crm50clientmsi.log"    ALLOWRUN="1" REBOOT=ReallySuppress NOSELECTION=1>
16:46:25|   Info|   WorkingDir: <C:\CRM 2011 Outlook client>
16:46:25|   Info| Installation of Microsoft Dynamics CRM for Outlook failed. Exit code: 1603. Result: Fatal error during installation.  
16:46:25|   Info| Uninitializing COM.
16:46:26|   Info| Uninitialized COM.
16:46:26|   Info| Uninitializing COM.
16:46:26|   Info| Uninitialized COM.
16:46:26|   Info| === Setup bootstrap logging started 7/2/2012 4:46:26 PM ===
16:46:26|   Info| Bootstrap version: 5.0.9690.1992.
16:46:26|   Info| User: administrator.
16:46:26|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
Muhammad Sohail
Edited by sohail450 Tuesday, July 3, 2012 2:46 PM
Tuesday, July 3, 2012 7:22 AM
Asked by:

Error On Installing CRM 2011 Outllook Client on Windows Server 2008 R2

Question

All replies
