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Is One Care blocking Remote Control? RRS feed

  • Question

  • My friend is using One Care and I can't remote control into his machine. I am running Vista Home Premium and am able to remote into my Father's XP Home machine but he is not using One Care. I think I fixed all the options on One Care to allow it.  He is using a Linksys Router but I believe I've opened up port 3389 and we've also tried without the router in the picture.  What am I missing?

    Saturday, January 12, 2008 9:55 PM

Answers

  • Open OneCare, click on change settings. On the firewall tab, click advanced and then ports and protocols. There are two selections for Remote Desktop Connections - subnet and Internet. Make sure that both are checked.

    -steve

     

    Sunday, January 13, 2008 8:10 PM
    Moderator