locked
E-mail activity CRM 4.0 RRS feed

  • Question

  • Hi,

     

    my customer wants to get more info in CRM 4.0 from the mails promoted from Outlook.

     

    The idea is have a View in CRM, that includes the "mail send date" (the actual date the mail was sended by the user) and an indication Yes/No for including attachments.

     

    The reason for this is based on the fact that the users are promoting lots of mail to CRM (track/regarding) and in CRM they are not able to sort by "mail send date". The e-Mail activity have lots of dates, but this one.

     

    Also, the idea is review only those mails with attachments.

     

    any idea? best regards, hm.

     

    Friday, April 18, 2008 9:31 PM

Answers

  • Hi, I would like to correct myself. I continued investigating, and deducted that the "ActualEnd" field has the dato of the email.

     If anybody think this is not a correct deduction, please let me know!

     

    hugo.

     

     

    Friday, April 18, 2008 10:27 PM