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CRM 2013 - Related Item Navigation RRS feed

  • Question

  • We have recently upgraded from CRM 2011 to CRM 2013.

    We are having an issue with the navigation when editing a related record.

    Example (but this happens on all related items);

     - We go to Sales>>Accounts and select a Specific Account to Edit

     - We go to Contacts on that Specific Account

     - We double click (or click edit) on the Associated contact we want to edit.  This brings up the contact form in the browser.  But the top navigation bar changes from SALES>>Accounts>>SpecificAccount to SALES>>Contacts>>SpecificContact.  Now we have no easy way to navigate back to the Specific Account to finish working on that. 

    Is there any way to have it default to open in a new window (like in CRM 2011) so we don't lose the parent record we were working on?

    Wednesday, June 11, 2014 5:56 PM