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Where did my post go? I posted to get answers RRS feed

  • Question

  • please point me to my last post

    thanks
    Wednesday, July 12, 2006 1:34 AM

Answers

  • Riprip,

    Please follow these steps for assistance:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Wednesday, July 12, 2006 4:16 AM

All replies

  • Please run this tool http://go.microsoft.com/fwlink/?linkid=52012 and provide its output? Thanks!

     

    It'll help us better find out whats happening.

     

    -phil liu

    Wednesday, July 12, 2006 1:44 AM
  • Like I said, I own my software, have for 3 years and suddenly I get this message on my computer that I have counterfiet software. This seems like a joke, I'm not impressed, I have better things to do then this.... I would like to have these errors removed from my computer - and I don't think microsoft should be forcing us to download and install more programs because of this. I use firefox and thunderbird, I try to stay away from microsoft when possible, because of the lack of security... and now this. This is frustrating, I smell lots of lawsuits!! Who has the money to go that route.... I have done the rant. Now I would like my computer to go back to running as it has been for the last 3 years - thanks
    Wednesday, July 12, 2006 4:13 AM
  • Riprip,

    Please follow these steps for assistance:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Wednesday, July 12, 2006 4:16 AM