Hi,
I am sorry to hear you have the received the same error. You are the first to reply to my post. I encountered the problem after trying to update Norton security software. I have been told it was the result of an incomplete removal of the prior version. If you enter the error code in to a google search bar, you will see many occurances of this....... however, I did not find any solutions that seemed to work. I was able to exit out of the errors and use most functions of my pc. Where I was affected was in the abiltiy to write to CD's, DVD's and some of the card readers. I use my pc mainly for photography, so I could not do without these functions.
I gave up trying to isolate the error and fix it. I reformatted my pc, first using the back up disks I had created shortly after purchase. This only removed the error warning box. I still was not able to write to CD's, etc. I then ordered the operating disks from HP and started over. I had to perform the "destructive" restoration, to erase the hard drive.
The worst of all, is that this began two days prior to the expiration date of my HP warranty. Had I called HP, instead of sitting on terminal hold on Norton's 800 line, it would have been covered by my warranty. If your pc is still under warranty, I would immediatly report the problem to the manufacturer.
I wish I could offer a simple solution!
