cant get sms to reset my password, country code missing

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  Hello

  i am trying to reset my password for my other account, but i noticed that the phone number will be used to send me the reset code is missing 5 digits which is properly the country code.

  so i dnt get any messages or any calls when requested.

  how i can correct that, and get back my account.

  i used the third option which require me to provide some information about my account, but they always says the info provided dose not match the info in the system.

  Thanks

  Sunday, March 11, 2018 1:55 PM