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Answers Not Showing in All Replies in Flat List View RRS feed

  • Question

  • The title says it all really.  When you scroll down an answered thread you get all the answers at the top and all the other replies under All Replies - totally useless.  It was alright yesterday.

    Turning off the option to have replies at the top has no effect.
    • Edited by Dave299 Friday, June 26, 2009 11:41 AM
    Friday, June 26, 2009 11:40 AM

Answers

  • The option not having an effect is a bug. However, we purposely de duplicated the answers from the bottom of the thread. We visually promote answers to the top of the thread and do not duplicate them. Note: this is only for the flat view in the actual thread, not the preview mode. We did this so most end users not familiar with the system who come to forums via an external search engine looking for anwers (most users) quicky can scan and see the answer at the top without being confused by duplicating it in the thread.

    We have logged a bug on the option not being enforced.

    Thanks for the report.
    Community Forums Program Manager
    Friday, June 26, 2009 3:48 PM
    Answerer

All replies

  • The option not having an effect is a bug. However, we purposely de duplicated the answers from the bottom of the thread. We visually promote answers to the top of the thread and do not duplicate them. Note: this is only for the flat view in the actual thread, not the preview mode. We did this so most end users not familiar with the system who come to forums via an external search engine looking for anwers (most users) quicky can scan and see the answer at the top without being confused by duplicating it in the thread.

    We have logged a bug on the option not being enforced.

    Thanks for the report.
    Community Forums Program Manager
    Friday, June 26, 2009 3:48 PM
    Answerer
  • Thanks for the response but you've only got to look around a few other threads to see what I and other people think of this ridiculous "upgrade".  And you don't want to even get me started on the sorting by Helpful votes "feature".

    You have made changes which you think! will help the majority of users, but which actually make it almost impossible for the people who answer most of the questions to navigate a thread.

    Brilliant.

    Friday, June 26, 2009 11:27 PM