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Invalid non genuine Windows 7 Notification RRS feed

  • Question

  • As with many others here, since yesterday I have been continually prompted with claims of my OS being non-genuine.

    I am an employee of a subsidiary of Sony Australia and own a Sony VAIO laptop. The laptop Originally came installed with Windows Vista Ultimate 64bit and and since been upgraded to Windows 7 Ultimate 64bit.
    The upgrade was purchased directly through the Microsoft dedicated manufacturers upgrade site. It is a specific set of DVD's designed souly for this model of VAIO, delivered directly to my private address via Sony Corporation Japan.
    Unless Microsoft and Sony are selling illegal discs and keys, It is not not genuine!

    As a side issue that might affect this validation. I have windows automatic updates disabled, as after every update the computer will crash on next boot up and system would recover to a point before the update was installed. Disabling windows updates this fixed the problem. Would it affect the validation?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-98FKG-2Y2RW-6G44M
    Windows Product Key Hash: lnBtHJKBPoUdHVHw4KvXg1N1ncA=
    Windows Product ID: 00426-OEM-9179702-29295
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {E4299D30-03FF-48C4-A68E-F333ED00B883}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Dillinger\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E4299D30-03FF-48C4-A68E-F333ED00B883}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6G44M</PKey><PID>00426-OEM-9179702-29295</PID><PIDType>3</PIDType><SID>S-1-5-21-4225609398-3792422938-1120397557</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-FW47GY_H</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R3100Y0</Version><SMBIOSVersion major="2" minor="4"/><Date>20090422000000.000000+000</Date></BIOS><HWID>8AB93607018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00182-797-029295-02-3081-7600.0000-3012009
    Installation ID: 003270028053153744455844410284152134615123365076146574
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 6G44M
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 29/05/2010 3:24:34 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 5:29:2010 15:16
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys


    HWID Data-->
    HWID Hash Current: OAAAAAIAAwABAAEAAQACAAAAAwABAAEAonaeTipS4a2kouJdgKwOOrRzje844Bo/U7gywHJYRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC Sony VAIO
      FACP Sony VAIO
      HPET Sony VAIO
      MCFG Sony VAIO
      SLIC Sony VAIO
      SSDT Sony VAIO
      SSDT Sony VAIO


    Saturday, May 29, 2010 1:49 PM

Answers

  • Time for me to punt, bookmark this thread so you can refer it to the tech support people at the following address

    http://support.microsoft.com/gp/contactwga

    Start a no cost WGA event with them, even though your computer is OEM the WGA support should be no cost.

    Thanks

    Carl


    Saturday, May 29, 2010 7:25 PM

All replies

  • Hello skelinger,

    You wrote, "As a side issue that might affect this validation. I have windows automatic updates disabled, as after every update the computer will crash on next boot up and system would recover to a point before the update was installed. Disabling windows updates this fixed the problem. Would it affect the validation?"

    Based on the report's list of mismatched and tampered files, I would say that the problem with validation and the problem with Windows Updates may be symptoms of an underlying problem, maybe that of an upgrade that went down the tubes.

    Give this a try:  http://support.microsoft.com/kb/929833


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    Saturday, May 29, 2010 2:47 PM
  • Try running system file checker with the /scannow switch. Type cmd in the start menu search box, right click on the result (cmd.com), select run as administrator, type sfc /scannow at the prompt, hit enter and wait while it runs. You will probably be prompted to reboot.

    Quick question about the upgrade, did you run the upgrade advisor first.


    Saturday, May 29, 2010 3:16 PM
  • I did run the adviser. I've had to install similar Sony upgrade discs onto many colleges and customers machines before. 

    Yeah I thought there might be an issue with that for both probs. Running SFC. Will see wat goes on.

    Im in Norway on work at the moment and I dont bring windows discs where ever I go. I should have made an image maybe. Would have made sense. Lets hope I dont need to reinstall.

    Cheers.

    Saturday, May 29, 2010 5:00 PM
  • SFC done,

    ------------------------------------------------
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of them.
    ------------------------------------------------

    Obviously something has caused damage.... GREAT... Still wont pass validation. Should I bother posting the contents of the CBS.log or could that crash the server?... :|
    Saturday, May 29, 2010 7:20 PM
  • Time for me to punt, bookmark this thread so you can refer it to the tech support people at the following address

    http://support.microsoft.com/gp/contactwga

    Start a no cost WGA event with them, even though your computer is OEM the WGA support should be no cost.

    Thanks

    Carl


    Saturday, May 29, 2010 7:25 PM