Windows 7 went non-genuine, MGADiag report in post RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-JV74D-GQY4C-8MWDD
    Windows Product Key Hash: V8d311WOghx7WkKJiYKlDGafam8=
    Windows Product ID: 00426-065-3632662-86569
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {D6BA7C9B-C3BA-4B43-807C-6C76F47DFD64}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D6BA7C9B-C3BA-4B43-807C-6C76F47DFD64}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8MWDD</PKey><PID>00426-065-3632662-86569</PID><PIDType>5</PIDType><SID>S-1-5-21-2591287904-3356339914-3488660839</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P35-DS3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F11</Version><SMBIOSVersion major="2" minor="4"/><Date>20080104000000.000000+000</Date></BIOS><HWID>F9B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>232D06501AD6D86</Val><Hash>LEOB36tVYD0q1e2ks5tqxxAXzps=</Hash><Pid>89388-707-6978991-65809</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-065-363266-00-1033-7600.0000-3542009
    Installation ID: 009210845263101655006962771461049430753240825762476714
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8MWDD
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 6/22/2010 5:03:31 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:30:2010 12:53
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: OAAAAAIAAgABAAEAAgADAAAAAgABAAEA6GHa+040dOUIhcKPmLTEV2pe3ojyrtat1V+kdE1wRso=

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value

    My copy is legitimate and worked fine until a couple weeks ago.

    Tuesday, June 22, 2010 9:06 PM


  • Hello J Barrentine,

      If the key was from your own MSDN Subscription, you would need to contact MSDN Support for assistance.

      Here is the number I have for the US MSDN Support line: 1-800-759-5474

    Sorry I couldn't be more help,

    Darin MS
    Tuesday, June 22, 2010 10:34 PM

All replies

  • From your MGA Report:

    Windows Product ID: Windows Product ID: 00426-065-3632662-86569

    Product Name: Windows 7 Ultimate

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Unfortunately, your installed copy of Windows 7 Ultimate is non-genuine.  The product key apparently was illegally sold and originated from a MSDN Subscription.

    Please see: Blocked Keys  and  Purchasing Genuine Microsoft Software

    You can resolve this issue by visiting  Genuine Microsoft Advantage  and clicking on Validate Windows.  After validation fails, click on the Get Genuine button to learn how to acquire a WGA Kit.

    Carey Frisch
    Tuesday, June 22, 2010 9:13 PM
  • The MSDN subscription is my own. Why was the key invalidated? I'm confused.
    Tuesday, June 22, 2010 9:20 PM
  • Hello J Barrentine,

      If the key was from your own MSDN Subscription, you would need to contact MSDN Support for assistance.

      Here is the number I have for the US MSDN Support line: 1-800-759-5474

    Sorry I couldn't be more help,

    Darin MS
    Tuesday, June 22, 2010 10:34 PM