Another with problems installing mail or essentials RRS feed

  • Question

  • I used to use windows mail with no problems. ever since clicking on upgrade to live 2011 can not complete installation. Gets to 100% and then gives an error

    Installation details
    Windows Live Essentials couldn’t be installed. To try installing again, click Try again.
    Couldn't install programs
    Couldn't install these programs: Mail, Messenger, Photo Gallery and Movie Maker
    An unknown error occurred.
    Error OOO7O64c
    Source: LanguageSelector64
    Get Help
    [ Tryagain ] [ Close j



    Have tried full installation of essentials, also mail on its own from the full essentials and downloaded the mail package on its own.

    Installed net 3.5 as a standalone installation.

    have tried uninstall with  windows install cleanup restart and reinstall

    Have tried uninstall with cp prog & feature restart reinstall.

    have tried reinstall windows 7 64 bit

    have tried regedit and delete windows live categories


    Cant think of anything else to try so has anyone any ideas please or know if I can get the old windows mail


    Yours in despiration




    • Edited by kaybee328 Saturday, May 7, 2011 10:04 PM add new lines
    Saturday, May 7, 2011 9:59 PM

All replies

  • Managed to sort with info from http://www.mycomputerclue.com/?p=35 .
    Monday, May 9, 2011 3:44 PM