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Activities shown as Completed by some other crm admin user on Social Panel RRS feed

  • Question

  • Activities shown as Completed by some other crm admin user on Social Panel as in below screenshot.

    And this thing happened on several Accounts on the same day.

    Can anyone let me know why this happened ?


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    Tuesday, August 23, 2016 1:31 PM

All replies

  • This can be happened if you are following those accounts. There is a OOB functionality where we can follow records. There is a button called “Follow” When you follow records then activities performed on those records by any user will be start showing on social pane.

    You can unfollow record using “Unfollow” button.

     

    HTH

    Thanks!

    Sam


    Inogic | Blog | news@inogic.com

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    • Edited by Sam-Inogic Wednesday, August 24, 2016 6:09 AM
    Wednesday, August 24, 2016 6:09 AM
  • Ok.. That is fine..

    But my question is that for most of all the Accounts, this entries have been there on particular date.

    Can it be happened due to CRM Outlook tracking or something else ?


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    Wednesday, August 24, 2016 11:51 AM
  • Yes, an activities also get displayed in social pane if CRM outlook tracking activities.

    An activities get created in CRM if CRM outlook tracking activities and since activities get created in CRM they shown in social pane.

     Thanks,

    Sam


    Inogic | Blog | news@inogic.com

    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    Thursday, August 25, 2016 8:36 AM
  • Hi, is there any WF to update activities of customers ? If yes, please check scope of them.

    breath is everything for life

    Wednesday, August 31, 2016 8:02 AM