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wont print

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we have a hp deskjet 3070a wireless printer

everything is ok with the printer but when i press print nothing happens and there is nothing when i look at "see whats printing" it is something on my laptop stopping it,i have checked the firewall,its driving me crazy,please help

jim
- Moved by Max Meng Tuesday, December 4, 2012 12:58 PM (From:Word IT Pro Discussions)
Wednesday, November 28, 2012 3:59 PM

Answers

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Have you tried reinstalling (or updating) the printer driver?

Stefan Blom, Microsoft Word MVP
- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, December 6, 2012 4:47 AM
- Marked as answer by Zoltán HorváthMVP Thursday, December 13, 2012 10:33 AM
Wednesday, November 28, 2012 10:30 PM
1

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Or ask here: http://answers.microsoft.com/en-us/windows/forum/hardware?tm=1354769353791

Thanks!
Ed Price (a.k.a User Ed), SQL Server Customer Program Manager (Blog, Twitter, Wiki)
- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, December 6, 2012 4:49 AM
- Marked as answer by Zoltán HorváthMVP Thursday, December 13, 2012 10:33 AM
Thursday, December 6, 2012 4:49 AM

All replies

2

Sign in to vote
Have you tried reinstalling (or updating) the printer driver?

Stefan Blom, Microsoft Word MVP
- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, December 6, 2012 4:47 AM
- Marked as answer by Zoltán HorváthMVP Thursday, December 13, 2012 10:33 AM
Wednesday, November 28, 2012 10:30 PM
1

Sign in to vote
Or ask here: http://answers.microsoft.com/en-us/windows/forum/hardware?tm=1354769353791

Thanks!
Ed Price (a.k.a User Ed), SQL Server Customer Program Manager (Blog, Twitter, Wiki)
- Proposed as answer by Ed Price - MSFTMicrosoft employee Thursday, December 6, 2012 4:49 AM
- Marked as answer by Zoltán HorváthMVP Thursday, December 13, 2012 10:33 AM
Thursday, December 6, 2012 4:49 AM