locked
Windows 7 no longer genuine. RRS feed

  • Question

  • I built a desktop for my boys to use and purchased Windows 7 Professional via eBay.  It has worked well for 8-9 months or so but now I get a notification stating "This copy of Windows is not genuine".  I have read several other posts where people were sold copies (MSDN versions I believe) which were not intended for sale.  I was hoping you could tell me if that is the issue for me.  I was hoping I was doing things legitimately but I fear I have purchased an illegal copy.  Thanks for your assistance.  Attached are the results from the MGA Diagnostic tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-FWWRJ-J787P-7F6WG
    Windows Product Key Hash: OqZoT9RRBrVPb2JUVcSobnK4Ncw=
    Windows Product ID: 00371-221-0491563-86101
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {984DA816-CDF3-4BD5-B8E9-477840FE0B75}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

    OGA Notifications Data-->
    Cached Result: 111
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{984DA816-CDF3-4BD5-B8E9-477840FE0B75}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7F6WG</PKey><PID>00371-221-0491563-86101</PID><PIDType>5</PIDType><SID>S-1-5-21-2858201684-595089294-556359770</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100107000000.000000+000</Date></BIOS><HWID>CDB93607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaLogon.dll" Version="1.9.9.1"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>85EFEB75F2B8D86</Val><Hash>V/jJiQbbleyKlTPAjmHWKW3WYak=</Hash><Pid>89409-707-8793771-65564</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-221-049156-00-1033-7600.0000-2482010
    Installation ID: 001093374711827100615834453266247601129792838136012635
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7F6WG
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 2/5/2011 5:29:48 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:1:2011 08:29
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GF2Ugx34ms4mBAzVPKKL6ii6kXO7hZKkvZA6Q==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   010710  APIC1419
      FACP   010710  FACP1419
      HPET   010710  OEMHPET
      MCFG   010710  OEMMCFG
      OEMB   010710  OEMB1419
      SSDT   A M I   POWERNOW

     

    Saturday, February 5, 2011 10:55 PM

Answers

  • The "221" in your PID is going be a bearer of bad news.  I'm not one of the experts here but after a few dozen times one gets used to seeing the fraud yet again.  Darin, Noel, or Carey will confirm but I think you've been had.  You're in good company.  These counterfeits coming out of China are stunningly genuine looking.  But sadly they are not.  Pursue a refund while you still can.  I did.  Don't trust the integrity of the dvds.  There is no guarantee that they are clean of rootkits and such.  This is an unbelievable experience.
    Colin Barnhorst
    • Marked as answer by Darin Smith MS Tuesday, February 8, 2011 1:07 AM
    Saturday, February 5, 2011 11:06 PM
    Answerer
  • "Larry1970" wrote in message news:4336d9f3-bffa-4297-a4be-1e82c02e088c...

    I built a desktop for my boys to use and purchased Windows 7 Professional via eBay.  It has worked well for 8-9 months or so but now I get a notification stating "This copy of Windows is not genuine".  I have read several other posts where people were sold copies (MSDN versions I believe) which were not intended for sale.  I was hoping you could tell me if that is the issue for me.  I was hoping I was doing things legitimately but I fear I have purchased an illegal copy.  Thanks for your assistance.  Attached are the results from the MGA Diagnostic tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-FWWRJ-J787P-7F6WG
    Windows Product Key Hash: OqZoT9RRBrVPb2JUVcSobnK4Ncw=
    Windows Product ID: 00371-221-0491563-86101
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 8, 2011 1:07 AM
    Sunday, February 6, 2011 12:20 AM
    Moderator

All replies

  • The "221" in your PID is going be a bearer of bad news.  I'm not one of the experts here but after a few dozen times one gets used to seeing the fraud yet again.  Darin, Noel, or Carey will confirm but I think you've been had.  You're in good company.  These counterfeits coming out of China are stunningly genuine looking.  But sadly they are not.  Pursue a refund while you still can.  I did.  Don't trust the integrity of the dvds.  There is no guarantee that they are clean of rootkits and such.  This is an unbelievable experience.
    Colin Barnhorst
    • Marked as answer by Darin Smith MS Tuesday, February 8, 2011 1:07 AM
    Saturday, February 5, 2011 11:06 PM
    Answerer
  • "Larry1970" wrote in message news:4336d9f3-bffa-4297-a4be-1e82c02e088c...

    I built a desktop for my boys to use and purchased Windows 7 Professional via eBay.  It has worked well for 8-9 months or so but now I get a notification stating "This copy of Windows is not genuine".  I have read several other posts where people were sold copies (MSDN versions I believe) which were not intended for sale.  I was hoping you could tell me if that is the issue for me.  I was hoping I was doing things legitimately but I fear I have purchased an illegal copy.  Thanks for your assistance.  Attached are the results from the MGA Diagnostic tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-FWWRJ-J787P-7F6WG
    Windows Product Key Hash: OqZoT9RRBrVPb2JUVcSobnK4Ncw=
    Windows Product ID: 00371-221-0491563-86101
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 8, 2011 1:07 AM
    Sunday, February 6, 2011 12:20 AM
    Moderator
  • Thanks for taking the time to verify what I had suspected.  I will attempt to contact the seller.  Since I purchased this close to a year ago, I'm not very optimistic.  I probably look into purchasing Windows 7 through Newegg or other reputable store.  Again, thanks for your help.
    Sunday, February 6, 2011 4:15 AM
  • Just use the MS Store.  It is a little more expensive but you can rest easy about having everything right.  You should still report the seller to Amazon.  You should still be able to retrieve purchasing information and identify the partner.

    Amazon itself should be safe.  I assume NewEgg is safe but I have heard some surprising places selling counterfeits (probably inadvertently).  One poster insisted Staples got him.


    Colin Barnhorst
    Sunday, February 6, 2011 4:19 AM
    Answerer
  • "Cbarnhorst" wrote in message news:e2714620-55db-4f74-ba2a-a776efb7c19c...

    Just use the MS Store.  It is a little more expensive but you can rest easy about having everything right.  You should still report the seller to Amazon.  You should still be able to retrieve purchasing information and identify the partner.

    Amazon itself should be safe.  I assume NewEgg is safe but I have heard some surprising places selling counterfeits (probably inadvertently).  One poster insisted Staples got him.


    Colin Barnhorst

    Any big store is reputable enough, and can be considerably cheaper than the MS Store .
    In the UK currently, Ultimate Retail can be had for £175 from reputable etailers - while the WGA Kit from MS is £199, and the full MS Store price is £230.
    Just ensure that if you use Amazon, you are buying direct from Amazon itself, and not from some fly-by-night in the Amazon MarketPlace!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 6, 2011 6:59 AM
    Moderator