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Unauthorized change to windows: validation error 0x80070426 RRS feed

  • Question

  • Hello,

     

    Ran an update and got a message that an unauthorized change had been made to windows.  I run Vista Ultimate 64.

    At the suggestion, I tried to run the check disk utility.  After logging on to windows, I got directed to the Microsoft WGA website.  I currently have no access to my computer, the control panel, or any programs.  Tried to validate windows at the WGA website and received an error message 0x80070426.  I successfully validated Office. At your suggestion, I ran the diagnostic tool and produced the following.  I would really appreciate your help getting my windows working again.

     

    Thanks,

     

    ddditt

     

     

     

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80070426
    Cached Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-VFWRT-JGH7R-R933G
    Windows Product Key Hash: gYrJFhcKVmHMbiVVuoEU7w/jsC0=
    Windows Product ID: 89587-OEM-7332132-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {BB19A1E4-568B-46AA-BF83-AB7E56410DB0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error: M:20080407202607372-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-531-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\slc.dll[6.0.6000.16509]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BB19A1E4-568B-46AA-BF83-AB7E56410DB0}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R933G</PKey><PID>89587-OEM-7332132-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-969518959-2694664909-4054432209</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv9500 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.22     </Version><SMBIOSVersion major="2" minor="4"/><Date>20070817000000.000000+000</Date></BIOS><HWID>1A313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>9569480A65E9F71</Val><Hash>WcmMKBM87N5RiI094GOtZqxwb20=</Hash><Pid>89446-952-5997525-65866</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: U1BMRwEAAAAAAQAACAAAADMJAAAAAAAAYWECAID6///sY8dFzITIAdArSr9MLECc5R83cvYPeMyNwg2TnKIovgPOcEA/8vfoRtvYFKlcxbLU1nw2lAsfxN7iNu2J83cak5KEV89siV1PHGiFhWc69JPBw/TMS5SN27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3p5ZjOxZCF65uxnl0dwA75a+MlPKV6LO45gJt4U+oXj7JqsFcfQYSsdjyjcmwZtzhkUP4fjYs40W4R/+3spJGqwM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jM6WDaV3RcLNshkKP2OHZLcxcmO9uEIpEAqojOjVQBQFhaU9I11Z+1XwdaZh3aVUK1TxxohYVnOvSTwcP0zEuUjduzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6eWYzsWQheubsZ5dHcAO+WvjJTyleizuOYCbeFPqF4+yarBXH0GErHY8o3JsGbc4ZFD+H42LONFuEf/t7KSRqsDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zBTKDzOEBscK2WlqYprf4nrZBqtqsXxaxKhudt97h6reBXsGht7HjQH4WBudCuM9A08caIWFZzr0k8HD9MxLlI3bs4otZM3f/EXKeCYPdp9ZB3kFa6368PcWo6QfmrBjenlmM7FkIXrm7GeXR3ADvlr4yU8pXos7jmAm3hT6hePsmqwVx9BhKx2PKNybBm3OGRQ/h+NizjRbhH/7eykkarAzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMwT0Erne0CcyGe9T5Nb8PYE8vErq6IsxOshJc76hl+xULK6ZiwriT+9JqfDLGyMo39PHGiFhWc69JPBw/TMS5SN27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3p5ZjOxZCF65uxnl0dwA75a+MlPKV6LO45gJt4U+oXj7JqsFcfQYSsdjyjcmwZtzhkUP4fjYs40W4R/+3spJGqwM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMg7omnZfd9A6pz6RgpEEzdWXaCM4tc2gctscCY8US1pBCRklOPCayIqAkjA+VVtYSTxxohYVnOvSTwcP0zEuUjduzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6eWYzsWQheubsZ5dHcAO+WvjJTyleizuOYCbeFPqF4+yarBXH0GErHY8o3JsGbc4ZFD+H42LONFuEf/t7KSRqsDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zLPYU758qSDtIzOL1DINPnDJvDO8WkrH8VVJ4a8+z9Jk+cbQeTxDPxBvQtqw5ZbOTk8caIWFZzr0k8HD9MxLlI3bs4otZM3f/EXKeCYPdp9ZB3kFa6368PcWo6QfmrBjenlmM7FkIXrm7GeXR3ADvlr4yU8pXos7jmAm3hT6hePsmqwVx9BhKx2PKNybBm3OGRQ/h+NizjRbhH/7eykkarAzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMzlyhz6+kv5YgiVAFcl1EBT2cqP2unUIsh4FdCcWbC+p3/uWmjqLM8ttSgfIVytwuZPHGiFhWc69JPBw/TMS5SN27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3p5ZjOxZCF65uxnl0dwA75a+MlPKV6LO45gJt4U+oXj7JqsFcfQYSsdjyjcmwZtzhkUP4fjYs40W4R/+3spJGqwM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jME9BK53tAnMhnvU+TW/D2BJ9k4E0V3i5lGUEkV0xSnp6Re6rXm0OePUIW4z45DNz4TxxohYVnOvSTwcP0zEuUjduzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6eWYzsWQheubsZ5dHcAO+WvjJTyleizuOYCbeFPqF4+yarBXH0GErHY8o3JsGbc4ZFD+H42LONFuEf/t7KSRqsDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zFAjxxgZyDcy8uX2ovdVoDKNXGhiPe1uIX4okFs8lnkiTo71DuCmDGouMjXh+rxQnU8caIWFZzr0k8HD9MxLlI3bs4otZM3f/EXKeCYPdp9ZB3kFa6368PcWo6QfmrBjenlmM7FkIXrm7GeXR3ADvlr4yU8pXos7jmAm3hT6hePsmqwVx9BhKx2PKNybBm3OGRQ/h+NizjRbhH/7eykkarAzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMx2jyHogjVgbRePgVMlqRoInxf0uUzTNfQV5Kl1uPrdy5VY7utKKW2EVa9Ffy6KORFPHGiFhWc69JPBw/TMS5SN27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3p5ZjOxZCF65uxnl0dwA75a+MlPKV6LO45gJt4U+oXj7JqsFcfQYSsdjyjcmwZtzhkUP4fjYs40W4R/+3spJGqwM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMJAVavUoWY0OAOSYKPLvFaLhypgO3aFtglx31SNO3l/mEgSaiofhgLDE3F9q40bS2TxxohYVnOvSTwcP0zEuUjduzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6eWYzsWQheubsZ5dHcAO+WvjJTyleizuOYCbeFPqF4+yarBXH0GErHY8o3JsGbc4ZFD+H42LONFuEf/t7KSRqsDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zP9X0XwsI5IbL94C0095n7Tt0iy0vm35QstIclK/xNsE8XpcB/f9wRUSngflquqFVE8caIWFZzr0k8HD9MxLlI3bs4otZM3f/EXKeCYPdp9ZB3kFa6368PcWo6QfmrBjenlmM7FkIXrm7GeXR3ADvlr4yU8pXos7jmAm3hT6hePsmqwVx9BhKx2PKNybBm3OGRQ/h+NizjRbhH/7eykkarAzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMxrg2OiMph/StC10PxXuooTzd+XtUSPyR1MS1oVjhdv2R6KH06XmSSThICpvxs9ynRPHGiFhWc69JPBw/TMS5SN27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3p5ZjOxZCF65uxnl0dwA75a+MlPKV6LO45gJt4U+oXj7JqsFcfQYSsdjyjcmwZtzhkUP4fjYs40W4R/+3spJGqwM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jMf4CDsl7VlvxWRhwwjbv0REhLpmBPCMIcIKPQvIjG7EGQgfuEUWdEgzqroSZAbUpbTxxohYVnOvSTwcP0zEuUjduzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6eWYzsWQheubsZ5dHcAO+WvjJTyleizuOYCbeFPqF4+yarBXH0GErHY8o3JsGbc4ZFD+H42LONFuEf/t7KSRqsDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zOIe9ZgXNtrTBK8/kkY493SYdSs4IfEy/C2OVOvwHkFASyoCF5ad+xgiC+LtE3G2gk8caIWFZzr0k8HD9MxLlI3bs4otZM3f/EXKeCYPdp9ZB3kFa6368PcWo6QfmrBjenlmM7FkIXrm7GeXR3ADvlr4yU8pXos7jmAm3hT6hePsmqwVx9BhKx2PKNybBm3OGRQ/h+NizjRbhH/7eykkarAzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDNArSr9MLECc5R83cvYPeMxKCUB6UG/cnmOKakjv73MVzeB2liLM5qMzZgu47H2oqwp6i0+hUWO4rUBTi97qjk9PHGiFhWc69JPBw/TMS5SN27OKLWTN3/xFyngmD3afWQd5BWut+vD3FqOkH5qwY3p5ZjOxZCF65uxnl0dwA75a+MlPKV6LO45gJt4U+oXj7JqsFcfQYSsdjyjcmwZtzhkUP4fjYs40W4R/+3spJGqwM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAzQK0q/TCxAnOUfN3L2D3jM8qXVgEcZ2MlK5IPM2UkBGHCcEU1ufWRv1XZR0JVlKh0tHg1j/CdefubWVx36mjsMTxxohYVnOvSTwcP0zEuUjduzii1kzd/8Rcp4Jg92n1kHeQVrrfrw9xajpB+asGN6eWYzsWQheubsZ5dHcAO+WvjJTyleizuOYCbeFPqF4+yarBXH0GErHY8o3JsGbc4ZFD+H42LONFuEf/t7KSRqsDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM0CtKv0wsQJzlHzdy9g94zFxUme5MPlPAKTJXsWPImDp5cz6W8qJb2mcRbdE/3D1OJZhX9DhaNJM/xLiCRa65s08caIWFZzr0k8HD9MxLlI3bs4otZM3f/EXKeCYPdp9ZB3kFa6368PcWo6QfmrBjenlmM7FkIXrm7GeXR3ADvlr4yU8pXos7jmAm3hT6hePsmqwVx9BhKx2PKNybBm3OGRQ/h+NizjRbhH/7eykkarAzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDA==

     

    Tuesday, April 8, 2008 3:47 AM

Answers

  • Hello ddditt,

     

      Vista is in, what is called a 'Mod-Auth' Tamper state.  There are 2 types of Mod-Auth tampers.

     

    1) A critical system file was modified On Disk - What this means is that the file, located on the hard drive, was modified in some way. This can be caused by random file corruption, a malicious program (spyware, malware, virus) or by manual file modification (by a user of the system). 

     

    2) A critical system file was modified In Memory - What this means is the file itself (on the hard drive) is un-modified, but the code, from that file, running in the system, was modified in some way. and is usually caused by a running program that is incompatible with Vista.

     

      Because of the Mismatched file listed under the "File Scan Data-->" line of your Diagnostic Report, your issue is an On Disk Mod-Auth. The Mismatched file (slc.dll) is the file that has been Modified or has become corrupted.

     

      Normally, I would just have you re-install a past update that contained the file. This would replace the bad file with an unmodified/corrupted copy. But I am unable to find any update that contains file slc.dll. Therefor I am only able to suggest 2 other options and neither are very good.

     

    1) You can try installing Service Pack 1 for Vista (http://www.microsoft.com/downloads/details.aspx?FamilyID=b0c7136d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en). I do not know for sure, but it is possible that file slc.dll could be included in SP1. If it is, your issue will be resolved, but if it doesn't, then you will have to go to option 2

     

    2) Reinstall Vista. I don't like suggesting this, but I know of no other way to replace that file and untill that file is replaced or repaired, this issue will continue.

     

    Sorry I couldn't be more help

    Darin Smith

    WGA Forum Manager

     

    Wednesday, April 9, 2008 11:04 PM