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Emails not entering some Queues CRM 2011 on premise RU 13 HELP! RRS feed

  • Question

  • The below error is being logged in event viewer all the time. not just one queue in particular it happens with

    many queues with no pattern. happens with mailbox being empty as well. This is 365 to on prem CRM rollup 13 Dynamics

    Tried many ways but no use. PLEASE HELP! ALLemails have From address and subjects, error still happens.

    EVENT 3

    #26234 - The E-mail Router service could not process a provider work item using assembly: Microsoft.Crm.Tools.EmailProviders.dll and class: Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider. Microsoft.Crm.Tools.Email.Providers.EmailException: Error: An internal server error occurred. The operation failed.
       at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.HandleRetrieveNextMessageError(Exception e)
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()
       at Microsoft.Crm.Tools.Email.Agent.ServiceCore.ExecuteProviderWork(Object providerQueueRequestObject)

    EVENT 2

    #19780 - Closing mailbox Parts.@.com.

    EVENT 1

    #27938 - An error occurred while checking for e-mail messages to process in mailbox PartsXXXXXX@XXXXX.com. Microsoft.Crm.Tools.Email.Providers.EmailException: Error: An internal server error occurred. The operation failed.
       at Microsoft.Crm.Tools.Email.Providers.ExchangeWSConnector.LogEwsResponseErrorWarning(String message, ResponseClassType responseClassType)
       at Microsoft.Crm.Tools.Email.Providers.ExchangeWSConnector.FindMessageList(DateTime thresholdDateTime, Int32 count)
       at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.RetrieveNextMessageInternal()
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.RetrieveNextMessage()
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()

    Thursday, June 5, 2014 6:34 AM