i need to do a clean sweep of my laptop win 7 RRS feed

  • Question

  • i dont know where i need to post this .. so ill trust you will point me in the right direction.. all i get when i try to boot is a black screen and i cannot even boot it to safe mode. . i need to clean my laptop to the original windows 7 home premium on my compac presario if there is a link or a download available that would be awesome! can u help me out please or is there a solution?

    Thank you,Cecelia/Bipolar Princess

    Wednesday, September 25, 2013 11:36 PM


All replies

  • I need to get the link to do a sweep on my laptop that I may download to a usb. I cannot boot my laptop to bbot up all I get is a blank screen that the pointer just blinks I cant even get to safe mode.. can u please point me in the right direction to get my laptop back where it was. I do not have a product key as I bought the laptop at a pawn shop... can u help me please?? thank you so much...Cecelia Hook
    • Moved by Mike Kinsman Wednesday, September 25, 2013 9:58 PM off topic
    • Merged by Dave PatrickMVP Thursday, September 26, 2013 2:09 AM duplicate
    Wednesday, September 25, 2013 5:59 PM

    Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription.  This is a standard response I’ve written up in advance to help many people (thousands, really.) who post their question in this forum in error, but please don’t ignore it.  The links I share below I’ve collected to help you get right where you need to go with your issue.

    For technical issues with Microsoft products that you would run into as an end user of those products, one great source of info and help is http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Bipolar Princess: This is your best option.

    Office related forums are also here: http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx

    For Technical issues with Microsoft products that you might have as an IT professional (like technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at http://social.technet.microsoft.com/forums/en-us, and search for your product name.

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    If you’re asking a question particularly about one of the Microsoft Dynamics products, a great place to start is here: http://community.dynamics.com/

    If you really think your issue is related to the subscription or the TechNet Website, and I screwed up, I apologize!  Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing. 

    If you really had no idea where to post this question but you still posted it here, you still shouldn’t have because we have a forum just for you!  It’s called the Where is the forum for…? forum and it’s here: http://social.msdn.microsoft.com/forums/en-us/whatforum/

    Moving to off topic. 

    Thanks, Mike

    MSDN and TechNet Subscriptions Support
    Read the Subscriptions Blog!

    Wednesday, September 25, 2013 9:58 PM
  • I'd ask them over here.






    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Proposed as answer by Just Karl Thursday, September 26, 2013 1:31 AM
    • Marked as answer by Just Karl Thursday, October 3, 2013 2:59 PM
    Thursday, September 26, 2013 12:45 AM