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My genuine Windows 7 Pro is suddenly reporting is it not genuine RRS feed

  • Question

  • Hello,

    I too have a situaton where my genuine copy of Windows 7 Professional today today started reporting that it is not genuine. I tried online activation which reports that my product key is invalid or blocked. I cannot get access to the phone activation option. Here is the MGA report:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YMJFP-QRX62-WTC9P
    Windows Product Key Hash: P2yo+e2LGmKMA+snq2cZau89qak=
    Windows Product ID: 00371-221-3365722-86862
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {D1A13220-0BB3-4EE2-80C9-21AF80E762A3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\George Carey\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D1A13220-0BB3-4EE2-80C9-21AF80E762A3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WTC9P</PKey><PID>00371-221-3365722-86862</PID><PIDType>5</PIDType><SID>S-1-5-21-1361794690-1031784873-967938720</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0303   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100525000000.000000+000</Date></BIOS><HWID>505C3D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-221-336572-00-1033-7601.0000-1932011
    Installation ID: 016563999526178921186276726131738894590910049350334386
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: WTC9P
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 4
    Trusted time: 7/12/2011 10:53:34 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:12:2011 22:51
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAgADAAAAAQABAAEACrbA0cDURryENIwmaGWwbqA37ngwB2I9pk5HVQ5P6oI=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   052510  APIC1439
      FACP   052510  FACP1439
      HPET   052510  OEMHPET
      MCFG   052510  OEMMCFG
      OEMB   052510  OEMB1439
      ASPT   052510  PerfTune
      OSFR   052510  OEMOSFR
      SSDT   DpgPmm  CpuPm


    Any help would be greatly appreciated. Thanks in advance

     

    Wednesday, July 13, 2011 2:58 AM

Answers

  • You can purchase a legitimate win 7 pro and change your product key to the legitimate one. No reinstall necessary. 

    To change your product key:

    click start

    right click computer

    select properties

    scroll to the bottom of the page and select change product key.

    Wednesday, July 13, 2011 1:57 PM
    Answerer

All replies

  • Windows Product ID: 00371-221-3365722-86862

    The product ID -221- Indicates a not for resale MSDN account. If you are not the account holder and you purchased this in a retail box, the box and it's contents are counterfeit. Demand an immediate refund from the seller

    For more information see this:

     http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    and this:

    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

    To see how good these counterfeits are becoming, see:

    http://www.youtube.com/watch?v=hzqNNiOM0cs

    You will have to purchase a legitimate windows from a legitimate retailer or revert to the windows your computer came with.

    Wednesday, July 13, 2011 3:07 AM
    Answerer
  • Thanks for your reply.

     

    I bought this software from a large, reptutable on-line retailer. If the box is counterfeit then it is an amazingly accurate forgery. Also,  I'm curious as to why this issue would occur after almost 6 months of working correctly. Is there an explanation for that? 

     

    Regards, 

     

    George Carey

    Wednesday, July 13, 2011 11:48 AM
  • Yes, the counterfeiters have gotten very good. Software counterfeiting has become big business.

    Explanation by Noel D Paton

     

    For MSDN Keys:-

     

    MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system. I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of weeks.

    It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.

    The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash. This could take anything up to a year or more.

    Wednesday, July 13, 2011 12:05 PM
    Answerer
  • I see. Does Microsoft offer a way to 'legitimize' a counterfeit copy w/o going through a new install?

     

     

    Wednesday, July 13, 2011 12:59 PM
  • You can purchase a legitimate win 7 pro and change your product key to the legitimate one. No reinstall necessary. 

    To change your product key:

    click start

    right click computer

    select properties

    scroll to the bottom of the page and select change product key.

    Wednesday, July 13, 2011 1:57 PM
    Answerer