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Well with thread moved and I can't sign in to see it here is another try RRS feed

  • Question

  • 5 days and no sign in.  Is anything being done about this or should I just give up.  No amount of trying to clear cookies or the cache has worked.  

    Also it would be great if someone from MS came on and apologized for the problems since they seem to just change things without testing.


    Lloyd Sheen

    Monday, April 30, 2018 9:45 PM

Answers

All replies

  • Hi

    Did you try CCleaner as mentioned in the other thread(s)? It worked for me and a few others.


    Regards Les, Livingston, Scotland

    Monday, April 30, 2018 9:50 PM
  • I downloaded and the app wants to get rid of everything.  I have lots of sign ins other than MS forums so this is not really a good method.

    The best method would be for MS to either fix their problem or go back to a version that works.

    Thanks


    Lloyd Sheen


    • Edited by sqlguy Monday, April 30, 2018 9:59 PM
    Monday, April 30, 2018 9:57 PM
  • This stupid app also installed things behind the scenes.  Gone and not forgotten.  CCLeaner is just a virus.

    Lloyd Sheen

    Monday, April 30, 2018 10:15 PM
  • It  also turned off defender.  What a piece of crap software.

    Lloyd Sheen

    Monday, April 30, 2018 10:17 PM
  • This stupid app also installed things behind the scenes.  Gone and not forgotten.  CCLeaner is just a virus.

    Lloyd Sheen

    Hi

    Didn't seem to do that here! I'd be interested in further information on what it installed.


    Regards Les, Livingston, Scotland

    Monday, April 30, 2018 10:58 PM
  • It installed Avast virus software, turned off Defender.  The only reason I knew is Avast put up a message which considering I didn't install it was somewhat confusing.  

    Still it doesn't matter.  The original problem still exists and it seems that MS is not up to the simple task of maintaining the forums.


    Lloyd Sheen

    Monday, April 30, 2018 11:08 PM
  • No amount of trying to clear cookies or the cache has worked.  


    Lloyd Sheen

    Hi,

    did you clear "everything" in the options window when clearing the cache? i.e.: check all of the checkboxes? In Firefox thats what helped on my side.

    On the other hand, dont expect much from the ones that maintain these websites and forums... Their customers dont seem to be welcome these days... thats why I reduced my activity here by 90 percent...

    Regards,

      Thorsten


    Monday, April 30, 2018 11:22 PM
  • 5 days and no sign in.  Is anything being done about this or should I just give up.  No amount of trying to clear cookies or the cache has worked.  

    Also it would be great if someone from MS came on and apologized for the problems since they seem to just change things without testing.


    Lloyd Sheen


    If you managed to make this new thread, you must be signed in.  I don't know why you are posting to the VB language forum when you are having a problem with the forum platform.  No one who can do anything about it is going to see it here, hence moving the thread to forum issues where it at least has a chance of receiving attention.

    Reed Kimble - "When you do things right, people won't be sure you've done anything at all"

    Monday, April 30, 2018 11:35 PM
  •  Strange,  I have been signing in almost every day and have had no problems at all using Firefox. 

     

    If you say it can`t be done then i`ll try it

    Tuesday, May 1, 2018 12:02 AM
  •  Strange,  I have been signing in almost every day and have had no problems at all using Firefox. 

     

    If you say it can`t be done then i`ll try it


    Me too using older I.E. 11. But I set it to delete everything on close.

    La vida loca

    Tuesday, May 1, 2018 12:09 AM
  • ...But I set it to delete everything on close.

    La vida loca

     Yes,  I have mine set to delete history and block this and block that,  I don't recall all the settings without looking.  I also use an add-in called 'Ghostery' which blocks all trackers.  It blocks the 'Omniture (Adobe Analytics)'  and 'Webtrends' trackers when I load this forum's pages.

    If you say it can`t be done then i`ll try it

    Tuesday, May 1, 2018 12:21 AM
  • Hi,

    Which application are you using? Where do you want to sign in?
    If you are using Google Chrome and try to sign in MSDN forums and TechNet forums, I'm afraid you cannot sign in. This issue continues for a few days in my side. If this is your case, please use Edge.

    Regards,

    Ashidacchi -- http://hokusosha.com/


    • Edited by Ashidacchi Tuesday, May 1, 2018 2:55 AM
    Tuesday, May 1, 2018 2:55 AM
  • Some people have had success using CCleaner. Others are convinced the problem is corrupt Microsoft account credentials in user profile on the pc. The fix would be to close all Microsoft apps, then remove all Microsoft credentials in Control Panel\User Accounts\Credential Manager, then clear browser cache and reboot.

    I logon to my Windows 10 tablet with my Microsoft account. When I access the TechNet/MSDN forums I am automatically authenticated. I have had no problems. I also have not had problems using Firefox on my Windows 7 computer.

    Forum admins some time ago told someone they could not duplicate the problem. I think this is because they use an MSA account in Edge on Windows 10 (like me). Several people have emailed fissues [at] microsoft [dot] com, so they must be aware of the many people complaining about this, but I fear they still don't understand it. The Microsoft contractors did something and did not test using the browsers and OS's many people use. Some of us have found workarounds, but the problem will not be fixed until the forum admins figure this out.


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Tuesday, May 1, 2018 11:59 AM
    Moderator
  • Firefox and Chrome are two very different browsers.  I have cleared the cache and cookies from MS forums and problem still persists.

    Lloyd Sheen

    Tuesday, May 1, 2018 1:13 PM
  • I installed Edge to make these posts.  

    I posted in the VB forum because I don't think that unless you are an admin, MS does not read your posts in that forum.  I had a previous problem with the forums and until (I think it was Penny) posted nothing  happened.  


    Lloyd Sheen

    Tuesday, May 1, 2018 1:15 PM
  • In general, no Microsoft people, or the contactors they hire to admin and maintain/update the forums, see the posts in any forums, including Forums Issues. Best to email fissues [at] microsoft [dot] com (the forum admins). Include the OS and browsers you have tried, if you log into your computer with a Microsoft account or a local or domain account, if you elect to have the browser save your credentials, and if you clear cache when you exit.

    The last I heard Microsoft does not understand the problem, and may not yet have been able to reproduce it. The best theory we have is that the account credentials in your local profile gets corrupted.


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Tuesday, May 1, 2018 1:57 PM
    Moderator
  •  but the problem will not be fixed until the forum admins figure this out.

    except I don't think there's anything to fix server-side. The cause remains unknown but the cached microsoft account credentials need to be purged by some method. Some ideas here or others have resorted to using third party tools to purge the credentials.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, May 1, 2018 2:25 PM
    Moderator
  • . The cause remains unknown but the cached microsoft account credentials need to be purged by some method.

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Hi

    With all due respect.

    When a user has been puddling along for many months if not years, and then, suddenly, some users start to have same/similar issues, then, all fingers point to something being changed at the common denominator - MS (servers?)!

    This business about credentials becoming corrupt: seems an unlikely thing to happen to a number of users spontaneously. It would make more sense to describe such an event as MS/agents have screwed up users credentials (somehow?) and then to place the blame on 'credentials becoming corrupt'.

    I really don't buy that.

    I can't point the finger at a particular likely source, but if I point my finger at MS, then I doubt if I would be very far off a bulls eye.


    Regards Les, Livingston, Scotland

    Tuesday, May 1, 2018 2:40 PM
  • This business about credentials becoming corrupt: seems an unlikely thing to happen to a number of users spontaneously.

    If the problem is server-side like you suspect then how would you explain a cleaner fixing anything?

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, May 1, 2018 2:43 PM
    Moderator
  • This business about credentials becoming corrupt: seems an unlikely thing to happen to a number of users spontaneously.

    If the problem is server-side like you suspect then how would you explain a cleaner fixing anything?

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Hi

    Engage guesswork mode:

    What if something was changed server side which assumed certain data from client, but client had outdated/incompatible data to send with no mechanism to ignore/discard it server side.

    If a scenario like that existed, then the utility program may have 'cleaned' the bad data?

    *

    Now, in return:

    How would you explain same/similar issues happening to a number of users spontaneously?


    Regards Les, Livingston, Scotland

    Tuesday, May 1, 2018 3:03 PM
  •  but client had outdated/incompatible data to send

    Agreed 100%

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, May 1, 2018 3:07 PM
    Moderator
  • I have to agree with you 100%.  Every time there is a problem with the forums MS points fingers at an alarming rate.

    Penny said they said that they made a change.  Before the change all worked well.  After not so much.

    Are these changes to make the forums work better.  NO

    Are they to fix the poor search capabilities.   NO

    What were those changes?

    Why will MS not take responsibility?

    Why is there no MS employee in this discussion to help?

    Why should I just change the way I do things because someone at MS screwed up?


    Lloyd Sheen

    Tuesday, May 1, 2018 3:13 PM
  •  but client had outdated/incompatible data to send

    Agreed 100%

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Hi

    You forgot to answer the second part of my reply!


    Regards Les, Livingston, Scotland

    Tuesday, May 1, 2018 3:21 PM
  • Well I deleted the credentials and same problem so I have removed the cache, delete the creds and still no go so I guess MS does not want me to help.

    Thanks so much MS.  I guess your duty to the forums is just to move posts not to make sure that they are helpful and a place for developers to come to get community views.


    Lloyd Sheen

    Tuesday, May 1, 2018 4:05 PM
  • I use Chrome not Firefox

    Lloyd Sheen

    Tuesday, May 1, 2018 4:09 PM
  • Sandra Aldana, forums Program Manager @Microsoft, reports (in Facebook, TechNetWikiNinja group) that they are working on the issue, and will announce what they know, suggest workarounds, estimate time to fix, etc.

    Edit: Announcement:

    https://social.technet.microsoft.com/Forums/en-US/206824a4-2faa-490d-9283-778d49a3b411/sign-on-issues-with-forums-sites?forum=reportabug


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)


    Tuesday, May 1, 2018 6:22 PM
    Moderator
  • Thanks Richard.  Joining that group on Facebook and hope to see a resolution soon.

    Lloyd Sheen

    Tuesday, May 1, 2018 7:16 PM
  • I agree. This problem caused me and many of you a lot of wasted time. In addition, I installed the CCleaner utility which I'm not 100% sure is absolutely safe.

    Instead of breaking things why not do something helpful?

    And if the things were so badly broken, why not a single person from MS comes to this or my thread and at least say - we know we broke things, we're working on a fix and apologize for all your wasted time and inconvenience caused.

    The only response we got in Facebook after several days passed. No response in this thread or my thread from anyone from MS.


    For every expert, there is an equal and opposite expert. - Becker's Law


    My blog


    My TechNet articles

    Tuesday, May 1, 2018 8:06 PM
    Moderator
  • Thanks Richard.  Joining that group on Facebook and hope to see a resolution soon.

    Lloyd Sheen

    I don't see any request from you to join the group yet :-)
    To clarify this is official Microsoft group for the TechNet wiki community. We welcome all, but the discussion are mostly related to articles that people write in the Wiki. This issue related to people that connect the MSDN and TechNet system in order to use the TechNet Wiki as well.

    You are welcome to come

    * In the "request to join the group" you will be asked to post the URL to your MSDN profile. please do so. It will help us to approve the request faster.


    signature   Ronen Ariely
     [Personal Site]    [Blog]    [Facebook]    [Linkedin]

    Tuesday, May 1, 2018 8:29 PM
    Moderator
  • I see 2 new request but there is no link to the MSDN profile and the name is sqlguy

    I need to go sleep soon
    I will contact the people that sent the request on Facebook in order to get more info

    * as I said, In the "request to join the group" you asked to post the URL to your MSDN profile. filling this part helps us to approve the request faster.


    signature   Ronen Ariely
     [Personal Site]    [Blog]    [Facebook]    [Linkedin]

    Tuesday, May 1, 2018 8:33 PM
    Moderator
  • Ronen, Lloyd Sheen uses the account name sqlguy.

    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Tuesday, May 1, 2018 9:34 PM
    Moderator
  • Ronen, Lloyd Sheen uses the account name sqlguy.

    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Great, thanks :-)

    I see a request under the name Lloyd Sheen.
    I will approve it 


    signature   Ronen Ariely
     [Personal Site]    [Blog]    [Facebook]    [Linkedin]

    Tuesday, May 1, 2018 9:38 PM
    Moderator