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windows xp pro fails validate after reinstall RRS feed

  • Question

  • I've had to reinstall xp pro several times since i've had my computer. Since the last reinstall (the third if i remember correctly), wga now says that my product key is invalid. I have a genuine CD and COA. Both the product key on my COA and system match. Since I paid full price for Pro I'd rather not have to pay again. Any ideas on what I can do.

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Detailed Status: N/A
    Windows Product Key: *****-*****-WH64F-RQ2CY-CPGBJ
    Windows Product Key Hash: YvMr499HdZIwD/s/Ylf3TOQB6hE=
    Windows Product ID: 55274-640-7781156-23004
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 6555cfbe-4d1b-4545-b550-1880f3d0f003
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.722.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.5.554.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002_B4D0AA8B-530-645

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>6555cfbe-4d1b-4545-b550-1880f3d0f003</UGUID><Version>1.5.0723.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-CPGBJ</PKey><PID>55274-640-7781156-23004</PID><PIDType>1</PIDType><SID>S-1-5-21-1390067357-682003330-109426791</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="3"/><Date>20050131000000.000000+000</Date></BIOS><HWID>93463A8701848063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>      <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>AD7E78A4C5DF394</Val><Hash>btFufY2dAi8u+AD44TTiihH/TCw=</Hash><Pid>54185-640-6128103-17265</Pid><PidType>14</PidType></Product><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57348</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 


    Monday, January 29, 2007 6:10 AM

Answers

  • Apkrause,

    Having an invalid Volume Licensing installation of XP Pro along with a genuine-looking Certificate of Authenticity that has that same invalid Product Key printed on it is an indication that you may have been the victim of hi-quality counterfeit software.

    Please compare the materials you received with the computer to see how they compare to the hi-quality counterfeits shows at this site:  http://www.microsoft.com/resources/howtotell/en/counterfeit.mspx

    If they seem to be hi-quality counterfeits, you should submit them to MS by following the Get Genuine prompts.  If MS determines that these are hi-quality counterfeits you may qualify for a free replacement.

    Also your installation of Office 2003 Pro is likewise a nongenuine installation.  MS has a companion program for Office that provides replacements for hi-quality counterfeits.

    • Marked as answer by Carl-S Wednesday, July 23, 2008 10:14 PM
    Monday, January 29, 2007 10:36 PM

All replies

  • Apkrause,

    Having an invalid Volume Licensing installation of XP Pro along with a genuine-looking Certificate of Authenticity that has that same invalid Product Key printed on it is an indication that you may have been the victim of hi-quality counterfeit software.

    Please compare the materials you received with the computer to see how they compare to the hi-quality counterfeits shows at this site:  http://www.microsoft.com/resources/howtotell/en/counterfeit.mspx

    If they seem to be hi-quality counterfeits, you should submit them to MS by following the Get Genuine prompts.  If MS determines that these are hi-quality counterfeits you may qualify for a free replacement.

    Also your installation of Office 2003 Pro is likewise a nongenuine installation.  MS has a companion program for Office that provides replacements for hi-quality counterfeits.

    • Marked as answer by Carl-S Wednesday, July 23, 2008 10:14 PM
    Monday, January 29, 2007 10:36 PM
  • I'm currently looking into the possibility of it being a counterfeit. If so it is a pretty good one.

    Thanks Dan.
    Tuesday, January 30, 2007 4:35 AM