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Cannot remember my live ID login RRS feed

  • Question

  •  

    I have placed my computer back to factory spects and re-installed my windows Live OneCare. Problem is, I cannot remember my Login or password. I made up a new ID but my One Care will not activate because it was activated under another ID login. Please Help.

    Wednesday, June 11, 2008 10:31 PM

Answers

  • If you have installed onecare on another computer, and activated it using your subscription you can check your Live ID by going to onecare

    click on help

    about Windows Live OneCare

    it will give you your subscription ID

     

    But in case you have not, and you have no idea or totally forgot your Live ID. Please contact support.

     

    How to reach support (FAQ) -

    http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    Wednesday, June 11, 2008 11:40 PM

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