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Problem Running Mesh on Mac

Question
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Attempting to run Live Mesh on my MacBook running OS X 10.5.4 yields the following message:
"Unable to start the Live Mesh Agent"
and the logs are short, sweet and to the point:
[Fri Nov 7 00:33:37 2008] [shilo] [com.microsoft.LiveMesh.COMMON] [LC/WLCCommon/Source/WLCDebug.mm:371] ######## INITIALIZING LIVE MESH TRACING ########
[Fri Nov 7 00:33:38 2008] [shilo] [com.microsoft.LiveMesh.UX] [lication/Source/AppController.mm:96] Application is retrieving the Mesh instance
[Fri Nov 7 00:33:38 2008] [shilo] [com.microsoft.LiveMesh.UX] [ication/Source/AppController.mm:229] Application is performing a version check
[Fri Nov 7 00:33:38 2008] [shilo] [com.microsoft.LiveMesh.UX] [ication/Source/AppController.mm:298] Application version is up-to-date
[Fri Nov 7 00:33:38 2008] [shilo] [com.microsoft.LiveMesh.UX] [ication/Source/AppController.mm:113] Application is starting the Mesh
[Fri Nov 7 00:33:38 2008] [shilo] [com.microsoft.LiveMesh.MESH] [C/WLCApplication/Source/Mesh.mm:279] Mesh has been asked to start
[Fri Nov 7 00:33:38 2008] [shilo] [com.microsoft.LiveMesh.MESH] [C/WLCApplication/Source/Mesh.mm:663] Mesh is launching the Live Mesh Agent
[Fri Nov 7 00:33:38 2008] [shilo] [com.microsoft.LiveMesh.COMMON] [LC/WLCCommon/Source/WLCDebug.mm:371] ######## INITIALIZING LIVE MESH TRACING ########
[Fri Nov 7 00:33:38 2008] [shilo] [com.microsoft.LiveMesh.AGENT] [C/WLCDaemon/Source/WLCDaemon.mm:129] Starting the Live Mesh Agent
[Fri Nov 7 00:33:39 2008] [shilo] [com.microsoft.LiveMesh.AGENT] [Daemon/Source/WLCHostTelesto.mm:255] Failed to create managed AppDomain - hr(0x80131500)
[Fri Nov 7 00:33:39 2008] [shilo] [com.microsoft.LiveMesh.AGENT] [C/WLCDaemon/Source/WLCDaemon.mm:165] Unable to create Moe
[Fri Nov 7 00:33:39 2008] [shilo] [com.microsoft.LiveMesh.AGENT] [ts/WLC/WLCDaemon/Source/main.mm:142] Live Mesh Agent failed to launch
[Fri Nov 7 00:33:39 2008] [shilo] [com.microsoft.LiveMesh.UX] [ource/WLCApplicationDelegate.mm:101] Application startup failed: Unable to start the Live Mesh Agent.
[Fri Nov 7 00:33:47 2008] [shilo] [com.microsoft.LiveMesh.COMMON] [ource/WLCApplicationDelegate.mm:560] Application will terminate
[Fri Nov 7 00:33:47 2008] [shilo] [com.microsoft.LiveMesh.MESH] [C/WLCApplication/Source/Mesh.mm:298] Mesh has been asked to stop
[Fri Nov 7 00:33:47 2008] [shilo] [com.microsoft.LiveMesh.MESH] [/WLCApplication/Source/Mesh.mm:1009] Mesh is clearing the identity
[Fri Nov 7 00:33:47 2008] [shilo] [com.microsoft.LiveMesh.MESH] [C/WLCApplication/Source/Mesh.mm:788] Mesh is disconnecting from Moe
[Fri Nov 7 00:33:47 2008] [shilo] [com.microsoft.LiveMesh.MESH] [/WLCApplication/Source/Mesh.mm:1115] Mesh is deleting the notification queue
[Fri Nov 7 00:33:48 2008] [shilo] [com.microsoft.LiveMesh.COMMON] [LC/WLCCommon/Source/WLCDebug.mm:371] ######## INITIALIZING LIVE MESH TRACING ########
Any ideas / suggestions? Am happy to provide any other required info.
Thursday, November 6, 2008 3:42 PM
Answers
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... and here's the solution. I wrote a perl script to run through the execution trace of Live Mesh until it crashes on startup, and guided by the fact that the Live Mesh team said that it could possibly be due to the fact that the harddrive was formatted with a case sensistive file system, I seem to have found the problem.
The offending file access call is to:
/Applications/Live Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC/System.Xml.dll
Although there is no such file, at least not in that case:
nachmore@eilat:/Applications/Live Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC$ ls -l | grep -i xml
-rwxr-xr-x 2 nachmore admin 320512 16 Jan 11:10 System.XML.dll
-rwxr-xr-x 1 nachmore admin 324640 16 Jan 11:10 System.Xml.Serialization.dll
a quick:
nachmore@eilat:/Applications/Live Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC$ ln System.XML.dll System.Xml.dll
And Live Mesh loads! I have had other random crashes with it during operation (i.e. in the first coupe of minutes) but those can be lodged as separate errors, since they seem unrelated to this, and the problem does indeed seem to originate from the fact that the FS is case sensitive.
Oren
- Marked as answer by nachmore Friday, February 20, 2009 2:01 AM
- Edited by Stephen BootsMVP, Moderator Friday, February 20, 2009 2:26 PM fixed formatting
Friday, February 20, 2009 2:01 AM
All replies
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I'm having a similar problem. Ultimately, I'm not able to sync anything. With LiveMesh running, "Sign In..." is grayed out and disabled so I don't know if I'm actually logged in already or if I'm unable to because of some other problem. Here is an excerpt of my log:
[Thu Nov 6 02:19:47 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.COMMON] [LC/WLCCommon/Source/WLCDebug.mm:371] ######## INITIALIZING LIVE MESH TRACING ########
[Thu Nov 6 02:19:47 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.AGENT] [C/WLCDaemon/Source/WLCDaemon.mm:129] Starting the Live Mesh Agent
[Thu Nov 6 02:19:47 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.COMMON] [Common/Source/WLCServerProxy.mm:122] Connecting server proxy for com.microsoft.LiveMesh.daemonserver
[Thu Nov 6 02:19:47 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.MESH] [/WLCApplication/Source/Mesh.mm:1241] Mesh received Live Mesh Agent start-up notification
[Thu Nov 6 02:19:47 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.AGENT] [ts/WLC/WLCDaemon/Source/main.mm:138] Initiating Live Mesh Agent loop
[Thu Nov 6 02:19:47 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.MESH] [C/WLCApplication/Source/Mesh.mm:640] Mesh is starting
[Thu Nov 6 02:19:47 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.AGENT] [C/WLCDaemon/Source/WLCDaemon.mm:191] Starting the Live Mesh Operating Environment (Moe)
[Thu Nov 6 02:19:47 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.MESH] [C/WLCApplication/Source/Mesh.mm:709] Mesh is connecting to Moe
[Thu Nov 6 02:19:48 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.AGENT] [WLCDaemon/Source/WLCMoeIDCRL.mm:498] IDCRL: Unable to GetDeviceId hr = -2147188661
[Thu Nov 6 02:19:48 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.AGENT] [WLCDaemon/Source/WLCMoeIDCRL.mm:498] IDCRL: Unable to GetDeviceId hr = -2147188661
[Thu Nov 6 02:19:48 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.AGENT] [WLCDaemon/Source/WLCMoeIDCRL.mm:498] IDCRL: Unable to GetDeviceId hr = -2147188661
[Thu Nov 6 02:19:48 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.COMMON] [CDaemon/Source/WLCMoeBundle.mm:1335] Moe failed to start - HR(0x806F0004)
[Thu Nov 6 02:19:48 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.MESH] [C/WLCApplication/Source/Mesh.mm:725] Mesh failed to start the Live Mesh Operating Environment (Moe)
[Thu Nov 6 02:19:48 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.MESH] [C/WLCApplication/Source/Mesh.mm:867] Mesh is not able to populate data (mesh is not connected, mesh is not monitoring)
[Thu Nov 6 02:19:48 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.MESH] [C/WLCApplication/Source/Mesh.mm:788] Mesh is disconnecting from Moe
[Thu Nov 6 02:19:48 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.MESH] [/WLCApplication/Source/Mesh.mm:1115] Mesh is deleting the notification queue
[Thu Nov 6 02:19:48 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.COMMON] [Common/Source/WLCClientProxy.mm:164] Client proxy disconnected (com.microsoft.LiveMesh.daemonserver)
[Thu Nov 6 02:21:28 2008] [don-smiths-macbook-pro-17] [com.microsoft.LiveMesh.COMMON] [LC/WLCCommon/Source/WLCDebug.mm:371] ######## INITIALIZING LIVE MESH TRACING ########
Any help is very appreciated. Thanks,
Don
Thursday, November 6, 2008 6:27 PM -
I'm having the same problems and more.
- Cannot set Live Mesh to open at login. The result is that it connects, but then there is no folder list and the icon in the system tray is grayed out.
- Sometimes the Live Mesh User Agent crashes, and only a reinstall helps.
- The client usually succeeds to login when i launch it for the second time. So I'm always sitting trying multiple times before the thing starts working properly.
Any ideas would help.
Thursday, November 6, 2008 9:58 PM -
The problem I posted was fixed with a restart. Now I'm able to login, but none of my folders are syncing. I'll post a log excerpt when I'm back in the Mac OS X.
DonThursday, November 6, 2008 10:00 PM -
Hi,
Those of you still encountering this problem, if you wouldn't mind could you please collect your Live Mesh logs and submit a bug for us? Instructions for submitting a bug are in an Announcement at the top of the forums.
Thanks,
Ben.- Proposed as answer by Ben [Live Mesh] Monday, November 10, 2008 5:08 PM
- Marked as answer by Ben [Live Mesh] Tuesday, January 20, 2009 9:38 PM
- Unmarked as answer by nachmore Friday, February 20, 2009 1:55 AM
- Unproposed as answer by nachmore Friday, February 20, 2009 1:55 AM
Monday, November 10, 2008 5:08 PM -
Unfortunately still no access to MS Connect (the mesh area at least) for me - I sent it in via email last Friday (got confirmation from Tim).
Frustrating not even being able to load the program - thanks for investigating!
Monday, November 10, 2008 5:33 PM -
nachmore said:
Unfortunately still no access to MS Connect (the mesh area at least) for me - I sent it in via email last Friday (got confirmation from Tim).
Frustrating not even being able to load the program - thanks for investigating!
Hi,
If you send your Live ID to lmprev@microsoft.com and request access to Connect, someone should be able to get you in right away so that you can submit a bug.
Thanks,
Ben.Monday, November 10, 2008 8:40 PM -
Thanks Ben - Connect access is now sorted.
Bug ID: 381078
Cheers!
Tuesday, November 11, 2008 5:58 AM -
I guess that since I'm the only one whose been running in to this there is no real progression, but is there any chance that something has been found to address my original problem? I still can't add my mac :(Wednesday, November 26, 2008 11:35 AM
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nachmore said:
I guess that since I'm the only one whose been running in to this there is no real progression, but is there any chance that something has been found to address my original problem? I still can't add my mac :(
Hi nachmore,
I wish I had better news, but unfortunately this bug is still under active investigation (i.e., we have not determined the cause yet, so we have neither a fix nor a workaround). I'm sorry about that; we'll definitely let you know as soon as we learn something, though.
Thank you for your patience (and for your very active participation on these forums!),
Ben.Wednesday, November 26, 2008 4:12 PM -
... and here's the solution. I wrote a perl script to run through the execution trace of Live Mesh until it crashes on startup, and guided by the fact that the Live Mesh team said that it could possibly be due to the fact that the harddrive was formatted with a case sensistive file system, I seem to have found the problem.
The offending file access call is to:
/Applications/Live Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC/System.Xml.dll
Although there is no such file, at least not in that case:
nachmore@eilat:/Applications/Live Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC$ ls -l | grep -i xml
-rwxr-xr-x 2 nachmore admin 320512 16 Jan 11:10 System.XML.dll
-rwxr-xr-x 1 nachmore admin 324640 16 Jan 11:10 System.Xml.Serialization.dll
a quick:
nachmore@eilat:/Applications/Live Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC$ ln System.XML.dll System.Xml.dll
And Live Mesh loads! I have had other random crashes with it during operation (i.e. in the first coupe of minutes) but those can be lodged as separate errors, since they seem unrelated to this, and the problem does indeed seem to originate from the fact that the FS is case sensitive.
Oren
- Marked as answer by nachmore Friday, February 20, 2009 2:01 AM
- Edited by Stephen BootsMVP, Moderator Friday, February 20, 2009 2:26 PM fixed formatting
Friday, February 20, 2009 2:01 AM -
Guess I am a newbie, but how to a implement the case change?
There is no where like 127.0.0.1Friday, February 20, 2009 6:03 AM -
Hey Tom,
I think this is a totally different reason to yours (yours is actually crashing) - but to run the fix you can do the following in Terminal:
# cd /Applications/Live Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC
# ln System.XML.dll System.Xml.dll
Hope it does help ;)
Oren
Friday, February 20, 2009 9:16 AM -
nachmore said:
Hey Tom,
I think this is a totally different reason to yours (yours is actually crashing) - but to run the fix you can do the following in Terminal:
# cd /Applications/Live Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC
# ln System.XML.dll System.Xml.dll
Hope it does help ;)
Oren
Hello Oren,
I'm having the same problem, how can i fix it.
I'm new in Mac.. But i fint the Terminal.
But when icop/paste your lines in it: No such file or directory
What do i need to put in the Terminal to get Mesh working..
tnx in forwardMonday, February 23, 2009 2:46 PM -
Hi,
This could possibly not work if your Live Mesh application is installed in a different location. If you are experiencing a similar problem to mine, do the following:
1. go to mesh.com
2. download and open the .dmg installer
3. drag the Live Mesh icon onto the "Applications" link
4. It'll copy Live Mesh into your applications
5. Open terminal
6. Type in: cd /Applications/Live Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC
7. Then type in: ln System.XML.dll System.Xml.dll
Hope that helps... If it doesn't, please tell me which step doesn't work and we'll work out what's wrong. If this doesn't solve your problem then submit a bug.
Cheers,
Oren
btw, for the technical minded, I tried with a symbolic link (ln -s) but that seemed to cause trouble.Monday, February 23, 2009 3:06 PM -
nachmore said:
Hi,
This could possibly not work if your Live Mesh application is installed in a different location. If you are experiencing a similar problem to mine, do the following:
1. go to mesh.com
2. download and open the .dmg installer
3. drag the Live Mesh icon onto the "Applications" link
4. It'll copy Live Mesh into your applications
5. Open terminal
6. Type in: cd /Applications/Live Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC
7. Then type in: ln System.XML.dll System.Xml.dll
Hope that helps... If it doesn't, please tell me which step doesn't work and we'll work out what's wrong. If this doesn't solve your problem then submit a bug.
Cheers,
Oren
btw, for the technical minded, I tried with a symbolic link (ln -s) but that seemed to cause trouble.
Hi Oren,
Tnx for your fast reply... Here is what Terminal says to me:
-bash: cd: /Applications/Live: No such file or directory
Tnx.
BartMonday, February 23, 2009 3:11 PM -
ahh that makes sense - apologies.
The correct line needs to be escaped as such:
6. Type in: cd /Applications/Live\ Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC
7. Then type in: ln System.XML.dll System.Xml.dll
Let me know if that's any better...
Oren
Monday, February 23, 2009 3:14 PM -
Oren,
It doesn't work for me.. It won't start.
In the top it's grey and the sign in text is also grey.
He did it for couple of weeks very well.. But since yesterday it stopped... And i cant get it to work.
I moved my mac to an other network location (other city.). And now it's on the standard location(home town) it doesnt work anymore...
Strange.. strange.. But very irritating..
Tnx for your help.
Bawet
Monday, February 23, 2009 4:27 PM -
Hi Bawet,
Sounds like you're running into a different error - I'd suggest starting a new thread, and detailing exactly what used to happen and what's happening now so that the team can look over it properly / determine if you need to submit a bug.
Oren
Tuesday, February 24, 2009 12:40 AM -
Has this issue still not been resolved. I have been using the fix above for the last 6 months?Sunday, October 25, 2009 6:15 PM
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Has this issue still not been resolved. I have been using the fix above for the last 6 months?
If you are still seeing the exact problem described above and Oren's workaround helps, then I'd say that it hasn't been fixed yet.
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~Monday, October 26, 2009 1:23 AMModerator -
It doesn't look like this has been fixed - I've still had to run the ln every install :(
OrenMonday, October 26, 2009 3:24 AM -
Good to see you, Oren, and thanks for confirming.
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~Monday, October 26, 2009 11:55 AMModerator -
ahh that makes sense - apologies.
The correct line needs to be escaped as such:
6. Type in: cd /Applications/Live\ Mesh.app/Contents/Resources/MOE.bundle/Contents/Resources/GAC
7. Then type in: ln System.XML.dll System.Xml.dll
Let me know if that's any better...
Oren
i tried this and it worked for me first. But now has reverted back to the same problem, i.e. mesh appears as a greyed out icon. Actually, restarting mesh a number of times usually makes it start as it should. i haven't been able to decipher from this thread whether this is a problem that people have always had or whether sometimes they can get mesh to work through multiple restarts. in this case, surely this workaround shouldn't work since the filesystem can't be case sensitive sometimes and not others...leopard 10.5.8
Thursday, April 22, 2010 1:13 PM -
Indeed the filesystem is either always case sensitive or not. Are you sure that you are running into exactly the same problem? I'd run the logs by a separate post to see if this is even the same issue.
Unfortunately Mesh hasn't been getting much official love lately - even internally at Microsoft.
Oren
Wednesday, May 12, 2010 4:33 AM -
nfortunately Mesh hasn't been getting much official love lately - even internally at Microsoft.
Oren
That seems to be true, Oren. I think all efforts have moved to Windows Live Wave 4, rumored to be coming soon and rumored to be combining Live Sync and Live Mesh. What that means for the Mac, I have no idea.
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~Wednesday, May 12, 2010 12:08 PMModerator