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Invaild Product Key? RRS feed

  • Question

  • Well Recently I had to reformet my computer which is an Emachine that I recently bought. Then one day Widnows Gen pops up and says I have to validate I figure shure why not. Then it says my Product key is invaid?!? I tried retyping it many times to no success. What is my problem?!?!?

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c4a8
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-G996G-VWGXY-2V3X8
    Windows Product Key Hash: HqxDLhrfEW5NMsymptJIAMsL9MM=
    Windows Product ID: 89576-236-0200005-71547
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    CSVLK Server: N/A, hr = 0x80070002
    CSVLK PID: N/A, hr = 0x80004005
    ID: {1DA2EF40-E522-4062-BE43-AC92CEF3AD1C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    Grace Flag: N/A, hr = 0x80004005
    Commit: N/A, hr = 0x80004005
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0x80004005
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: F:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1DA2EF40-E522-4062-BE43-AC92CEF3AD1C}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V3X8</PKey><PID>89576-236-0200005-71547</PID><PIDType>1</PIDType><SID>S-1-5-21-436374069-1993962763-725345543</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20031104000000.000000+000</Date></BIOS><HWID>1C703207018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002


    Monday, October 29, 2007 2:12 PM

Answers

  • Hello Morgan,

     

       If you look at line 9 on your Diagnostic Report, you will see "Windows License Type: KMS Client".  KMS Client is the version of Vista that you are using. KMS Client are used by Large Corporations, Schools and Government Agencies. The way KMS works is that the Corporation, Schools and Government Agency will buy a specific number of licenses to run Vista. They will install a KMS Server version of Windows, on their network, with the specific number of Vista client licenses. They will then install the KMS Client versions of Vista on their computers that are attached to the network. The KMS Clients will connect to the KMS Server and the Server will activate the specific number of KMS Clients.

     

      If your computer Is connected to a network that has a KMS Server, please contact your Network Administrator for assistance connecting your KSM Client to the KMS Server.

     

      If your computer is Not connected to a network that has a KMS Server, then you will need to install a Retail or OEM version of Vista. The easiest and least expensive way would be to use the Windows Recovery media, supplied by Emachine. If you do not have the Windows Recovery media, then you will need to contact Emachine or purchase a retail copy of Vista from a reputable retailer (I recommend http://windowsmarketplace.com/).

     

     

    How to move your importent files, off Windows, before reinstalling:

     

      -If the Start Button is available:

     When you login to Vista, if the start button is available, click it and then click Computer then click on the main hard drive (usually the C:\ drive). This will open a window that should show your main hard drive. At this point, you can navigate to all your stored pictures, music, movies and graphic projects. You can then move these files to a removable media device (i.e. burn to a CD/DVD, flash drive, removable hard drive, so on). Once that is done, you can reinstall using the Windows Recovery media, supplied by Emachine.

     

      -If the Start button is Not available

    When you login to Vista, and the Start button is not avaiable, then a windows will, pops up that will provide a number of options. One of the options (when clicked) will open an Internet browser.  Type:  C:\  into the Address field of the browser. This will open a window that should show your main hard drive. At this point, you can navigate to all your stored pictures, music, movies and graphic projects. You can then move these files to a removable media device (i.e. burn to a CD/DVD, flash drive, removable hard drive, so on). Once that is done, you can reinstall using the Windows Recovery media, supplied by Emachine.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

     

    Monday, October 29, 2007 5:57 PM

All replies

  • It appears you are trying to install a Volume License version of Windows Vista Business Edition with a non-genuine product key.  You need to reformat your hard drive and reinstall your Windows operating system using the eMachine recovery CD.

     

    Monday, October 29, 2007 2:16 PM
    Moderator
  • Complete Reformatting is not possible at this time. I have atleast 500gb of picture, music, and movies. Also alot of graphics projects I am currently working on. This is stuff that I cannot replace.
    Monday, October 29, 2007 2:46 PM
  • Hello Morgan,

     

       If you look at line 9 on your Diagnostic Report, you will see "Windows License Type: KMS Client".  KMS Client is the version of Vista that you are using. KMS Client are used by Large Corporations, Schools and Government Agencies. The way KMS works is that the Corporation, Schools and Government Agency will buy a specific number of licenses to run Vista. They will install a KMS Server version of Windows, on their network, with the specific number of Vista client licenses. They will then install the KMS Client versions of Vista on their computers that are attached to the network. The KMS Clients will connect to the KMS Server and the Server will activate the specific number of KMS Clients.

     

      If your computer Is connected to a network that has a KMS Server, please contact your Network Administrator for assistance connecting your KSM Client to the KMS Server.

     

      If your computer is Not connected to a network that has a KMS Server, then you will need to install a Retail or OEM version of Vista. The easiest and least expensive way would be to use the Windows Recovery media, supplied by Emachine. If you do not have the Windows Recovery media, then you will need to contact Emachine or purchase a retail copy of Vista from a reputable retailer (I recommend http://windowsmarketplace.com/).

     

     

    How to move your importent files, off Windows, before reinstalling:

     

      -If the Start Button is available:

     When you login to Vista, if the start button is available, click it and then click Computer then click on the main hard drive (usually the C:\ drive). This will open a window that should show your main hard drive. At this point, you can navigate to all your stored pictures, music, movies and graphic projects. You can then move these files to a removable media device (i.e. burn to a CD/DVD, flash drive, removable hard drive, so on). Once that is done, you can reinstall using the Windows Recovery media, supplied by Emachine.

     

      -If the Start button is Not available

    When you login to Vista, and the Start button is not avaiable, then a windows will, pops up that will provide a number of options. One of the options (when clicked) will open an Internet browser.  Type:  C:\  into the Address field of the browser. This will open a window that should show your main hard drive. At this point, you can navigate to all your stored pictures, music, movies and graphic projects. You can then move these files to a removable media device (i.e. burn to a CD/DVD, flash drive, removable hard drive, so on). Once that is done, you can reinstall using the Windows Recovery media, supplied by Emachine.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

     

    Monday, October 29, 2007 5:57 PM