Help Me Please!! RRS feed

  • Question

  • I recently received a msg on my computer that my copy of windows is not genuine. I ran the validation test from the site and it says my copy is NOT genuine. I then ran the MGA Diagnostic Tool and got the following:

    Diagnostic Report (1.5.0540.0):
    WGA Data-->
    Genuine Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-TKHVX-97MFG-WM44M
    Windows Product Key Hash: CvRwJM64apqMIzcShNS+Gd3GR38=
    Windows Product ID: 55274-640-5074642-23396
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: DNPJ597
    ID: a63a5293-c538-4957-81bd-26905e193bcd
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 8
    Cache refresh Interval: 90 seconds
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 114
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a63a5293-c538-4957-81bd-26905e193bcd</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-WM44M</PKey><PID>55274-640-5074642-23396</PID><PIDType>1</PIDType><SID>S-1-5-21-842925246-1417001333-839522115</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 2400               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="3"/><Date>20031202000000.000000+000</Date></BIOS><HWID>79EF3D4F01842042</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57679</Pid></Product></Products></Office></Software></GenuineResults> 


    Friday, July 21, 2006 5:15 PM


  • Unfortunately, the copy of WIndows on your computer is not genuine. It is using a invalid volume license that is primarily slated for Corporate use and business use (which has been generated by a non-Microsoft sanctioned key generator).. Do you have a COA?

    If so, tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.msp



    If you have a COA and the COA does not match the Product Key above (and is for XP Professional), please check this post (http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=420092&SiteID=25) about changing your product key to match your coa without a reinstall.


    If the COA is for XP Home, then you must reinstall the operating system.


    ALso, your copy of Office is not genuine. I would suggest actually taking the computer back to the reseller to remedy the issue..

    Friday, July 21, 2006 6:36 PM