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adding a different windows live care to computer RRS feed

  • Question

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    My current windows has expired and I have another windows live care that I am trying to load to my computer. (expires 5/09) I have loaded this program to one other computer.  I keep getting this message...

    Cannot use prepaid card

    The prepaid subscription PIN has already been used for the maximum purchases allowed.

    If you get this message more than once, report it as a recurring problem.
    Message 8059
     
    I'm supposed to be able to put on 3 computers
    Saturday, November 8, 2008 5:07 PM

Answers

  • Hello JEV-PC, you can't re-use the product key. To activate One Care use the Live ID and password associated with the subscription you originally used to activate that PIN.

    Saturday, November 8, 2008 8:05 PM
    Moderator