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CRM Exceptions by creating a new organization RRS feed

  • Question

  • Hi,

    we´ve got a Multi Server CRM 2013 RU2 Deployment (FrontEnd, Backend with Async & Unzipp Service and a Database Server) the Servers are firewalled and we opened the ports on the Firewall as described in the "Microsoft Dynamics CRM 2011 Connectivity and Firewall Port Requirements" guide.

    If´ve created some test organizations with the deployment Manager at every deployment there were a exception raised with RPC Error. RPC is generally working, when i klick "retry" the Action is executed without any Problem.

    Someone got an idear where the Problem is?

    16:30:38|   Info| Executing Install action: Microsoft.Crm.Tools.Admin.AsyncOperationSqmOperationSetupAction
    16:30:57|  Error| System.Exception: Error.ActionFailed Microsoft.Crm.Tools.Admin.AsyncOperationSqmOperationSetupAction ---> Microsoft.Crm.CrmException: Failed to get priv user group information. k = 4a60706b-f4eb-e311-9f92-005056bf0d7e privUserGroupId: 2f577cd2-de52-4fdf-b41d-2311fa09d5ba, localSystemAdGuid: 82cf59e9-f5cb-42bf-8161-ab94aeea467e, Exception: System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
       at Microsoft.Crm.Tools.ActiveDsWrapper.NameTranslateClass.Init(Int32 lnSetType, String bstrADsPath)
       at Microsoft.Crm.ADNameUtility.Rfc1779NameFromGuid(Guid guid)
       at Microsoft.Crm.SecurityUtils.CheckMembership(Guid principalId, Guid groupId)
       at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context). ---> System.Runtime.InteropServices.COMException: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
       at Microsoft.Crm.Tools.ActiveDsWrapper.NameTranslateClass.Init(Int32 lnSetType, String bstrADsPath)
       at Microsoft.Crm.ADNameUtility.Rfc1779NameFromGuid(Guid guid)
       at Microsoft.Crm.SecurityUtils.CheckMembership(Guid principalId, Guid groupId)
       at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)
       --- End of inner exception stack trace ---
       at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)
       at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context)
       at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.CreateEntry(TKey key, IOrganizationContext context)
       at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context)
       at Microsoft.Crm.BusinessEntities.SystemUserContext..ctor(ExecutionContext context, Boolean switchAuditingInfo)
       at Microsoft.Crm.Setup.Server.Utility.NewOrgUtility.CreateAsyncOperation(Guid organizationId, Guid asyncOperationId, Int32 operationType, String operationName, String recurrencePattern)
       at Microsoft.Crm.Setup.Server.Utility.NewOrgUtility.OrganizationAsyncOperationSqmOperationSetup(String organizationId, Boolean sqmOption, OrganizationResourceHelper organizationResourcesHelper, Boolean isUpgrade)
       at Microsoft.Crm.Tools.Admin.AsyncOperationSqmOperationSetupAction.Do(IDictionary parameters)
       at Microsoft.Crm.Setup.Shared.CrmAction.ExecuteAction(CrmAction action, IDictionary parameters, Boolean undo)
       --- End of inner exception stack trace ---, Error, RetryCancel, Option1
    16:31:13|   Info| InputResult: Retry
    16:31:13|   Info| CrmAction execution time; AsyncOperationSqmOperationSetupAction; 00:00:34.5883038
    16:31:13|   Info| CrmAction execution time; AsyncOperationSqmOperationSetupAction; 00:00:00.0624056

    Wednesday, June 4, 2014 2:45 PM

All replies

  • Error was caused by a firewall which has dropped the TCP Connections after the configured timeout on the Firewall. Just changed the Tcp Timeout Values of Windows to a value below the timeout of the Firewall.
    • Proposed as answer by Anupam Bishui Tuesday, June 10, 2014 12:36 PM
    Tuesday, June 10, 2014 12:28 PM
  • Hi,

    Could you please show more details about the TCP timeout values Windows, I can't find this setting in Windows Server 2012 , thank you!

    Monday, June 12, 2017 8:47 AM