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Window 7 not genuine.... RRS feed

  • Question

  • Hi, my windows 7 is suddenly showing me that my window is nto genuine for build 7601.

    However, this is an intermediate issue. Sometimes it is ok, sometimes it show me the msg.

    Here's my log:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-28F7W-MPYHX-YF8GR
    Windows Product Key Hash: 0jSiyzMnekGLaD42zbT0D1fEceI=
    Windows Product ID: 00359-OEM-8703514-85737
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {B0A979AF-A7CA-481E-B6A8-D106BF32E451}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Cindy\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070005]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B0A979AF-A7CA-481E-B6A8-D106BF32E451}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YF8GR</PKey><PID>00359-OEM-8703514-85737</PID><PIDType>3</PIDType><SID>S-1-5-21-2850698778-1600822799-3623809637</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>GM365AA-AB4 SR5170CF</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20070507000000.000000+000</Date></BIOS><HWID>AC143D07018400F6</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65827</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-035-185737-02-18441-7601.0000-2092011
    Installation ID: 000996243973039205039461275380617290512590661902019314
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: YF8GR
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 15/8/2011 4:21:58 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80070005
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAeqjkAIhqqnakOXi3aMh40lKQgNc=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC
      OEMB            HPQOEM        SLIC-CPC


    Please give me some reply. Thanks!

    Monday, August 15, 2011 8:27 AM

Answers

  • "xavilee" wrote in message news:c78ce5b6-2656-48c3-aec7-7e5b042f6252...

    Hi all,

    I went to the site and downloaded the Update for Windows 7 for x86-based systems (KB971033) and i was told that i already had the file installed on my system. The following is the log. I'll get the fix for my office. But what can i do for my window 7?  

     

    I did wonder whether it had been installed previously – the error messages are different to the ones normally send.
    Try UNinstalling it first – using the Installed Updates listing in Programs and Features
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 16, 2011 9:55 AM
    Moderator

All replies

  • You are using a volume license copy of Office.  Unless you are still associated with the enterprise from which you obtained it you need to replace.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, August 15, 2011 12:20 PM
    Answerer
  • "xavilee" wrote in message news:441d107b-1539-4921-9d00-74b24062770d...

    Hi, my windows 7 is suddenly showing me that my window is nto genuine for build 7601.

    However, this is an intermediate issue. Sometimes it is ok, sometimes it show me the msg.

    Here's my log:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-28F7W-MPYHX-YF8GR
    Windows Product Key Hash: 0jSiyzMnekGLaD42zbT0D1fEceI=
    Windows Product ID: 00359-OEM-8703514-85737
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070005]


    Other data-->
    SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>GM365AA-AB4 SR5170CF</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20070507000000.000000+000</Date></BIOS

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Partial Product Key: YF8GR
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 15/8/2011 4:21:58 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80070005
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:

    Please give me some reply. Thanks!

    Download and install the WAT Update – otherwise the issue is likely to continue.
     
    Once complete, run the MGADiag report again and post the result.
     
    Note that as Colin said, your Office installation is definitely non-genuine.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, August 15, 2011 8:16 PM
    Monday, August 15, 2011 1:36 PM
    Moderator
  • Hi all,

    I went to the site and downloaded the Update for Windows 7 for x86-based systems (KB971033) and i was told that i already had the file installed on my system. The following is the log. I'll get the fix for my office. But what can i do for my window 7?  

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-28F7W-MPYHX-YF8GR
    Windows Product Key Hash: 0jSiyzMnekGLaD42zbT0D1fEceI=
    Windows Product ID: 00359-OEM-8703514-85737
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {B0A979AF-A7CA-481E-B6A8-D106BF32E451}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Cindy\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070005]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B0A979AF-A7CA-481E-B6A8-D106BF32E451}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YF8GR</PKey><PID>00359-OEM-8703514-85737</PID><PIDType>3</PIDType><SID>S-1-5-21-2850698778-1600822799-3623809637</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>GM365AA-AB4 SR5170CF</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20070507000000.000000+000</Date></BIOS><HWID>AC143D07018400F6</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65827</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-035-185737-02-18441-7601.0000-2092011
    Installation ID: 000996243973039205039461275380617290512590661902019314
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: YF8GR
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 16/8/2011 5:37:30 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80070005
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAeqjkAIhqqnakOXi3aMh40lKQgNc=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC


     

     

    Tuesday, August 16, 2011 9:39 AM
  • "xavilee" wrote in message news:c78ce5b6-2656-48c3-aec7-7e5b042f6252...

    Hi all,

    I went to the site and downloaded the Update for Windows 7 for x86-based systems (KB971033) and i was told that i already had the file installed on my system. The following is the log. I'll get the fix for my office. But what can i do for my window 7?  

     

    I did wonder whether it had been installed previously – the error messages are different to the ones normally send.
    Try UNinstalling it first – using the Installed Updates listing in Programs and Features
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 16, 2011 9:55 AM
    Moderator