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Unable to activate Vista after upgrade, invalid product key RRS feed

  • Question

  • HI,

     

    I've bought a Lenovo T60 Thinkpad recently with pre-installed Window Vista Home Premium. The Lenovo delivery package includes a Windows Anytime Update DVD. I was able to enter the orginal system before I used the DVD to upgrade. But after upgrading with the WAU DVD, it asked for a product key to activate the system. I enter the one from the sticker on the back side of the laptop, it turns out to be invalid, and the system won't let me in since.

     

    Here's the MAG report. Help please!

     

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80072ee7
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-4MQPD-PGGGD-7QQYF
    Windows Product Key Hash: +32snDXav7Abd4ZYNQHUZHG1OQI=
    Windows Product ID: 89578-OEM-7214941-01165
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {9311E09F-DAE1-4BE2-8500-C0482BE6779C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    Grace Flag: N/A, hr = 0x80004005
    Commit: N/A, hr = 0x80004005
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0x80004005
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9311E09F-DAE1-4BE2-8500-C0482BE6779C}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7QQYF</PKey><PID>89578-OEM-7214941-01165</PID><PIDType>8</PIDType><SID>S-1-5-21-2260064124-1719586806-2619449499</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>6371EXU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7IET23WW (1.04 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20061227000000.000000+000</Date></BIOS><HWID>AFE93807018400FA</HWID><UserLCID>0804</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7I   </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    PS.

     

    Do I understand it right that, in addition to the DVD, I need to buy a separate digital license to upgrade from Home Prenium to Ultimate?

     

    So if I don't wanna buy a license and just use Home Prenium, how do I restore the computer to the original status before upgrading? Note the system is pre-installed and I don't have a disc for the Vista Home Premium. Can Microsoft help to restore it? Thanks!

     

    Wednesday, October 17, 2007 2:38 PM

Answers

  • Q. "Do I understand it right that, in addition to the DVD, I need to buy a separate digital license to  upgrade from Home Prenium to Ultimate?".

     

    A.  That is correct!  If you use the Windows Anytime Upgrade DVD to upgrade to a different version of Windows Vista, then you must purchase a license (product key) for the upgrade.

    http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/windowsanytimeupgrade/overview.mspx

     

    If you wish to return your computer to its original Windows Vista edition, you'll need to contact the manufacturer of your computer and ask how to perform a "full system recovery" procedure.


     

    Wednesday, October 17, 2007 4:12 PM
    Moderator