i made an account several years ago and no longer remember the password. i made it on my xbox 360 for the purpose of having one so i could use xbox live. after so many years i dont remember it and i have recently paid for live again, but cant access
my profile anymore because it needs me to sign into my microsoft account to "check and update security of my xbox profile. i have tried doing the forgot password recovery, and would receive messages saying not enough information was given as a reply
in my email. even though i gave my card number as well as my date of birth, name, and living area. not sure what to do now. i just want to play forza 4 online but i cant get access.
Your question is outside the scope of this site and needs to be asked here or you can use the secure online portal
Since account issues contain private information you must use the secure support portal shown below. They are the only ones who have access to your account information, we simply don't.
The Microsoft account forum has been retired and all account related questions must now be asked online using the MicrosofteForm
Select the error you need help with and fill out the requested details on the next page. You need to be signed in with a Microsoft account to access the form.
If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one athttps://signup.live.com
Wanikiya and Dyami--Team Zigzag
Proposed as answer byJust KarlMonday, August 11, 2014 8:35 PM
Marked as answer byZigZag3143xTuesday, August 12, 2014 7:53 PM