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Media Player 12 in Windows 8.1, "stopped working" at each pause RRS feed

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    I am watching an educational video, and each time I pause to take notes, I receive the message the the player has "stopped working" and it closes when I acknowledge. I have tried to run troubleshooting but there has been no improvement. What can I do so that this can be fixed?

    At one point I also received this message when trying to fix the problem by redownloading.

    Windows Media Player is not compatible with your system.

    You are running Windows 8.1 64-bit. Although Windows Media Player will not run on your system, you can download Windows Media Player for other operating systems.

    I am not very tech savvy, could you please explain what I need to do to make them compatible. The player actually works well as long as I do not attempt to pause it.

    Thank you.
    Sunday, July 26, 2015 2:37 PM
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    Hello,

    I'd ask in the Windows 8.1 forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion':

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Monday, July 27, 2015 3:47 PM
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    Hello,

    The TechNet Wiki Discussion Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.

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    As it's off-topic here, I am moving the question to the Where is the forum for... forum.

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Monday, July 27, 2015 3:46 PM
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  • Question
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    Hello,

    I'd ask in the Windows 8.1 forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion':

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Monday, July 27, 2015 3:47 PM
    |
    Moderator