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Media Player 12 in Windows 8.1, "stopped working" at each pause RRS feed

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    I am watching an educational video, and each time I pause to take notes, I receive the message the the player has "stopped working" and it closes when I acknowledge. I have tried to run troubleshooting but there has been no improvement. What can I do so that this can be fixed?

    At one point I also received this message when trying to fix the problem by redownloading.

    Windows Media Player is not compatible with your system.

    You are running Windows 8.1 64-bit. Although Windows Media Player will not run on your system, you can download Windows Media Player for other operating systems.

    I am not very tech savvy, could you please explain what I need to do to make them compatible. The player actually works well as long as I do not attempt to pause it.

    Thank you.
    • Moved by Just Karl Monday, July 27, 2015 3:47 PM Looking for the proper forum.
    Sunday, July 26, 2015 2:37 PM

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    Hello,

    I'd ask in the Windows 8.1 forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion':

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Monday, July 27, 2015 3:47 PM

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    Hello,

    The TechNet Wiki Discussion Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.

    Please note that this forum exists to discuss TechNet Wiki as a technology/application.

    As it's off-topic here, I am moving the question to the Where is the forum for... forum.

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Monday, July 27, 2015 3:46 PM
  • Question
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    Hello,

    I'd ask in the Windows 8.1 forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion':

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Monday, July 27, 2015 3:47 PM