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Unable to activate my Windows XP RRS feed

  • Question

  • Hi

    I am unable to activate my windows after I have keyed in the COA number. It prompted that i have mistyped it. However I have checked and confirmed it is the correct Product Key. I didn't know what actually happened. As i can recall, I was doing a scanning through Avira. After the scanning, a virus pop out and I accidentally removed it. After which, my computer restart. Then, there was this dialog box stating that "Windows need to be activated with Microsoft before you can log on". I followed the procedure, keyed my original product key and it stated I have mistyped it.

    How can I restore back my original setttings. I believe that I could have accidentally deleted windows when the Avira scanning virus pop out. Now I can't even go to Start in windows. Please help me as i have not backup my files. 

    Btw, here's my Diagnostic Report:

     Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-8QJRW-4MXYX-P86W3
    Windows Product Key Hash: +IPgfUP+Tn5xUk3jtQE+tM1sByo=
    Windows Product ID: 76487-OEM-2215254-96785
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {62EF2376-0DAC-47C7-BDA5-BC02BB63555A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{62EF2376-0DAC-47C7-BDA5-BC02BB63555A}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P86W3</PKey><PID>76487-OEM-2215254-96785</PID><PIDType>3</PIDType><SID>S-1-5-21-1644491937-1580818891-527237240</SID><SYSTEM><Manufacturer>MICRO-STAR INTL, CO.,LTD.</Manufacturer><Model>MS-7031</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20040920000000.000000+000</Date></BIOS><HWID>7EB934870184806C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57962</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thank You

    Friday, November 11, 2011 11:42 AM

Answers

  • The Tool will do you no good.

    Your current install is for Windows XP Pro - your Key is for XP Home.

     

    You will need to reinstall Windows using proper XP Home installation media, or the Recovery system from your manufacturer.

    If you no longer have either the Recovery disks, or a Recovery Partition, then you should order a set of disks from the manufacturer.

     

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, November 15, 2011 10:22 PM
    Sunday, November 13, 2011 4:14 PM
    Moderator

All replies

  • "Zul_Mariachi" wrote in message news:444a945d-612f-45e3-80ba-8fd1bf40c5b0...

    Hi

    I am unable to activate my windows after I have keyed in the COA number. It prompted that i have mistyped it. However I have checked and confirmed it is the correct Product Key. I didn't know what actually happened. As i can recall, I was doing a scanning through Avira. After the scanning, a virus pop out and I accidentally removed it. After which, my computer restart. Then, there was this dialog box stating that "Windows need to be activated with Microsoft before you can log on". I followed the procedure, keyed my original product key and it stated I have mistyped it.

    How can I restore back my original setttings. I believe that I could have accidentally deleted windows when the Avira scanning virus pop out. Now I can't even go to Start in windows. Please help me as i have not backup my files.

    Btw, here's my Diagnostic Report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-8QJRW-4MXYX-P86W3
    Windows Product Key Hash: +IPgfUP+Tn5xUk3jtQE+tM1sByo=
    Windows Product ID: 76487-OEM-2215254-96785
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

    Other data-->
    SYSTEM><Manufacturer>MICRO-STAR INTL, CO.,LTD.</Manufacturer><Model>MS-7031</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20040920000000.000000+000</Date></BIOS

     

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thank You

    This Key has possibly been in use on at least one other motherboard – a BioStar one.
    Please confirm that the  (parts of) Key you see above is the same as that on your COA sticker on the case.
    If not, then please tell us EXACTLY – except for the product Key – what is on the label.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, November 11, 2011 12:59 PM
    Moderator
  • "Noel D Paton" wrote in message news:f9352fad-12d0-4cff-b6e2-be0077a16227...
    "Zul_Mariachi" wrote in message news:444a945d-612f-45e3-80ba-8fd1bf40c5b0...


    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

     

    This Key has possibly been in use on at least one other motherboard – a BioStar one.
    Please confirm that the  (parts of) Key you see above is the same as that on your COA sticker on the case.
    If not, then please tell us EXACTLY – except for the product Key – what is on the label.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
     
    ...and the reason I highlighted the Office entry is that it’s a non-genuine installation using a Key that was stolen from MS in 2004 and immediately blocked. You need to uninstall it, and install a genuine copy.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, November 11, 2011 1:06 PM
    Moderator
  • Hi Noel

    Thanks for the prompt reply. Anyway, I just realised that the product key is not the same as stated on my COA Sticker. Could the Avira Antivirus software installed on my pc be the main cause of it? This Avira antivirus was installed on my pc about few months back by my sister. Or is it the Office? So how can I uninstall when i can't even go to my control panels. Do i need to reinstall my Windows XP Home Edition? Is there anyway I can retrieve back as before? Thanks

    Saturday, November 12, 2011 1:26 PM
  • So the Key on the computer is not yours?

    I asked what was printed on the COA sticker - and you neatly avoided answering :) Is the COA sticker for XP Home or for XP Pro?

    Avira has nothing to do with changing your Key - that has to be done manually, either at install, or by a fairly complex procedure best done automatically by the Product Key Update Tool.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 13, 2011 6:23 AM
    Moderator
  • It's : Windows XP Home Edition, OEM Software

    Where can I find this Product Key Update Tool?

    Thanks

    Sunday, November 13, 2011 10:28 AM
  • The Tool will do you no good.

    Your current install is for Windows XP Pro - your Key is for XP Home.

     

    You will need to reinstall Windows using proper XP Home installation media, or the Recovery system from your manufacturer.

    If you no longer have either the Recovery disks, or a Recovery Partition, then you should order a set of disks from the manufacturer.

     

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, November 15, 2011 10:22 PM
    Sunday, November 13, 2011 4:14 PM
    Moderator
  • I do have the original disk however, my disk drive is not working.... :) It has been for quite sometime. It just fail to read any disc that is inserted. I guess the last option is for me to send my pc for repair or contact my manufacturer. Anyway, thanks for your wonderful advise. Really appreciate it.
    Monday, November 14, 2011 11:04 AM
  • "Zul_Mariachi" wrote in message news:0b6a1545-6007-42ef-8a6e-5c73ae4e916f...
    I do have the original disk however, my disk drive is not working.... :) It has been for quite sometime. It just fail to read any disc that is inserted. I guess the last option is for me to send my pc for repair or contact my manufacturer. Anyway, thanks for your wonderful advise. Really appreciate it.
     
    You should be able to get a replacement drive for (virtually) peanuts – around RM60? – and it’s a 5-minute job with a screwdriver to swap them over :)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, November 14, 2011 11:21 AM
    Moderator