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When I click redeem now it validates fine then redirects me to the main page with no rebate codes RRS feed

  • Question

  • As the title says, I click redeem now for windows vista home premium, it does the validation process and then redirects me to http://localpcbuilder.com/default.aspx without giving me any rebate codes.
    Friday, April 10, 2009 3:07 AM

Answers

  • Dear HypnotoadMMA, I am closing this thread due to lack of response. If this is still an issue, please follow the instructions in my previous post and I will reopen this thread. Thank you, Jenifer
    • Marked as answer by JeniferA Wednesday, April 29, 2009 4:24 PM
    Wednesday, April 29, 2009 4:23 PM

All replies

  • Dear HypnotoadMMA,

    Please run the MGADiag utility:

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.


    This will provide me the information I need to accurately determine what is happening.

    Thank you,
    Jenifer
    Friday, April 10, 2009 4:14 PM
  • Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-3V3JJ-76QQR-T8Y3K
    Windows Product Key Hash: vvSPjYDcfFD4dUAEBCQp80dJWU4=
    Windows Product ID: 89583-OEM-7318943-54690
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {90350FCE-5D3E-46BA-809C-7A0EE72E3BB2}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    2007 Microsoft Office system - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{90350FCE-5D3E-46BA-809C-7A0EE72E3BB2}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-T8Y3K</PKey><PID>89583-OEM-7318943-54690</PID><PIDType>3</PIDType><SID>S-1-5-21-4206471228-329278400-2277204025</SID><SYSTEM><Manufacturer>Micro-Star International</Manufacturer><Model>GX620</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A1651IG6.10P</Version><SMBIOSVersion major="2" minor="5"/><Date>20081231000000.000000+000</Date></BIOS><HWID>A2313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>NEC   </OEMID><OEMTableID></OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65236</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-189-454690-02-1033-6001.0000-0912009
    Installation ID: 245216247970510172031343249100261723978591275194329301
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: T8Y3K
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAEAAQACAAAAAwABAAEA6GEiTYC9OJ1ErtJa8vTWmwwiGDl6saxWRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            123108        APIC1455
      FACP            123108        FACP1455
      HPET            123108        OEMHPET
      MCFG            123108        OEMMCFG
      SLIC            NEC          
      OEMB            123108        OEMB1455
      ASF!            LEGEND        I865PASF
      GSCI            123108        GMCHSCI
      SSDT            PmRef        CpuPm


    Wednesday, April 15, 2009 4:47 AM
  • Dear HypnotoadMMA,
    Thank you for posting the output from the MGADiag utility. Please create a support incident at https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860  and post the incident ID here. I will then get your contact information from Support and email you directly to resolve this issue.

    Regards,
    Jenifer
    Wednesday, April 15, 2009 3:19 PM
  • Dear HypnotoadMMA, I am closing this thread due to lack of response. If this is still an issue, please follow the instructions in my previous post and I will reopen this thread. Thank you, Jenifer
    • Marked as answer by JeniferA Wednesday, April 29, 2009 4:24 PM
    Wednesday, April 29, 2009 4:23 PM