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0x80080296 error RRS feed

  • Question

  • I've tried most of the steps online. unregistered and reregistered dll's.
    tried the dns fix
    and many more.

    nothing has worked so far.
    I might try just uninstalling ie8 and try to ie7 to see if that works.
    here is my diagnostic report.


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-F4WJP-F69MX-YBQ46
    Windows Product Key Hash: G4E5LGMJEEmX/TK4y6rM0hzdxRA=
    Windows Product ID: 76487-OEM-2211906-00110
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {F2A3B020-9717-41D7-919B-BF890CC5A888}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    Microsoft Office Small Business Edition 2003 - 100 Genuine
    Microsoft Office Standard 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F2A3B020-9717-41D7-919B-BF890CC5A888}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YBQ46</PKey><PID>76487-OEM-2211906-00110</PID><PIDType>2</PIDType><SID>S-1-5-21-2942516816-699895937-1724786459</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-SZ370P</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0093N0</Version><SMBIOSVersion major="2" minor="31"/><Date>20061222000000.000000+000</Date><SLPBIOS>Sony Corporation,Sony Corporation,Sony Corporation</SLPBIOS></BIOS><HWID>84313307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Sony Electronics, Inc.</name><model>VAIO Computer</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57854</Pid><PidType>14</PidType></Product><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>88F8C521CFE8A12</Val><Hash>GgFNIhaW5oxXmQAyOa1p1gi2Bd0=</Hash><Pid>70160-OEM-5626583-82971</Pid><PidType>13</PidType></Product><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>43F81C3A8D3BF0E</Val><Hash>jjYZUs8E2cBhLUus0Efdw6+UFqE=</Hash><Pid>81607-903-2351782-64775</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="114"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1FFC0:Sony Corporation|1FFC0:Sony Corporation ITCNC
    Marker string from OEMBIOS.DAT: Sony Corporation,Sony Corporation,Sony Corporation

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by Carey FrischMVP, Editor Wednesday, January 27, 2010 1:20 AM Moved to relevant forum (From:Genuine Advantage Offers - Eligibility Issues Forum)
    Monday, January 25, 2010 8:06 PM

Answers

  • Hello grey580,

       Even though you have not told us what the actual issue it (just the error code and the troubleshooting steps you have tried) I am going to guess that you are haing problems installing the ActiveX Controls and I assume it's the WGA ActiveX controls, in particular, that you are having the problems with.


      If so, please go to http://microsoft.com/genuine/diag and click the Start Diagnostic.  If the page is unable to correct the issues it finds, automatically, it will provide the manual steps, you can follow, to fix the problem.

      If you are still unable to install the ActiveX Controls, please create a (no cost) support request at http://support.microsoft.com/gp/contactwga

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, January 28, 2010 10:49 PM
    Thursday, January 28, 2010 10:49 PM

All replies

  • Hello grey580,

       Even though you have not told us what the actual issue it (just the error code and the troubleshooting steps you have tried) I am going to guess that you are haing problems installing the ActiveX Controls and I assume it's the WGA ActiveX controls, in particular, that you are having the problems with.


      If so, please go to http://microsoft.com/genuine/diag and click the Start Diagnostic.  If the page is unable to correct the issues it finds, automatically, it will provide the manual steps, you can follow, to fix the problem.

      If you are still unable to install the ActiveX Controls, please create a (no cost) support request at http://support.microsoft.com/gp/contactwga

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, January 28, 2010 10:49 PM
    Thursday, January 28, 2010 10:49 PM
  • Correct. and the diagnostic, i've tried that. it stays stuck at checking the active x.
    i will create a support ticket.

    thanks
    Friday, January 29, 2010 1:16 AM
  • Hello grey580,

    Office Genuine Advantage support request:  https://support.microsoft.com/oas/default.aspx?&c1=505&gprid=11482&&st=1
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, January 29, 2010 4:44 AM