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Problem accessing CRM 2016 via iOS App/Tablets RRS feed

  • Question

  • hi,


    i'm currently trying access our Dynamics CRM 2016 via official iOS App (CRM App)

    i've configured Claims-Based Auth and Internet-Facing Deployment on the server

    and managed to show login form in the CRM App.


    ADFS already configured too and CRM App can authenticate against our Domain Controllers (if i tried false password, it will show incorrect password, and if the password are correct, it'll continue to next screen)


    the problem lies after i login. the CRM Apps said the user specified is not enabled to access via tablets ("You haven't been authorized to use this app. Check with your system administrator to update your settings."), although i already set the users privilege "Enable CRM for Mobile" (https://technet.microsoft.com/en-us/library/dn531128.aspx) or https://technet.microsoft.com/en-us/library/dn531104.aspx


    is there anything i missed from configuring the CBA or IFD? or is this problem with CRM User security privilege?

    Thank You

    Thursday, February 16, 2017 6:32 AM