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Blocked Product Key!

Question
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Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d302
Windows Product Key: N/A, hr=0xc004d302
Windows Product Key Hash: N/A, hr=0xc004d302
Windows Product ID: 00359-911-8991465-85020
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E00493C0-D29D-4A95-9BEA-EDFFA1A2C744}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E00493C0-D29D-4A95-9BEA-EDFFA1A2C744}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>00359-911-8991465-85020</PID><PIDType>5</PIDType><SID>S-1-5-21-1500621774-4281809405-290662921</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0402 </Version><SMBIOSVersion major="2" minor="5"/><Date>20081009000000.000000+000</Date></BIOS><HWID>61750400018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>73219E660B64714</Val><Hash>jltPcrNilC1pMLhaHsa0//ChX2k=</Hash><Pid>81607-906-5321442-64798</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): 0xC004D302Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:5:2011 22:21
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAAABgABAAEAAAACAAAAAQABAAEA6GEOuka8jCaENGhl4l/Wo76NEFZe8V/HJgVMWA==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
SSDT DpgPmm CpuPm
Why the heck this is blocked? I've been using it for a long time and bought it from Microsoft online. But the fun part of it, I can't even find it anymore elsewhere on history from my Microsfot Store Account :( Please help and advise.Monday, September 5, 2011 4:43 PM
Answers
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I just wanted to update this thread.
There appears to have been an issue with the Product key Activation/Validation servers that only effected a subset of Digitally Distributed Product keys.
User affected by this issue should no longer be seeing this Non-Genuine/Key Blocked error.
If you do still see this error:
1) Reboot and then re-try Activating or Validating.
2) If you still see the issue, please contact Microsoft Assisted Support (at one of the below URLs)
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0Thank you,
Darin MS
- Edited by Darin Smith MS Tuesday, September 6, 2011 10:39 PM
- Marked as answer by Darin Smith MS Tuesday, September 6, 2011 10:41 PM
Tuesday, September 6, 2011 10:30 PM
All replies
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Contact the Microsoft Store where you opened your account. Several users are reporting that the Microsoft Store had a problem this week causing this sort of non-genuine notice. They report that the Microsoft Store is resolving the issue. User Soxgone had success with this number: 866-530-6364
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Monday, September 5, 2011 5:27 PMAnswerer -
I just wanted to update this thread.
There appears to have been an issue with the Product key Activation/Validation servers that only effected a subset of Digitally Distributed Product keys.
User affected by this issue should no longer be seeing this Non-Genuine/Key Blocked error.
If you do still see this error:
1) Reboot and then re-try Activating or Validating.
2) If you still see the issue, please contact Microsoft Assisted Support (at one of the below URLs)
North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0Thank you,
Darin MS
- Edited by Darin Smith MS Tuesday, September 6, 2011 10:39 PM
- Marked as answer by Darin Smith MS Tuesday, September 6, 2011 10:41 PM
Tuesday, September 6, 2011 10:30 PM