locked
Recurring Appointments Stop Creating RRS feed

  • Question

  • We have Recurring Appointments that are set regarding to Case. The Recurring Appointments are set to create on a regular schedule with no end time. So far those appointments have created fine, but for some unknown reasons they stop creating after certain numbers of occurrences. Our organization doesn't have any customization on Recurring Appointments.

    I come across this article:

    https://blogs.msdn.microsoft.com/crm/2010/12/08/demystifying-the-recurring-appointment-series-expansion-in-microsoft-dynamics-crm-2011/

    I see that when creating a Recurring Appointment, CRM creates a set of open or scheduled appointment instances. In our case, this first set of appointment instances get created, but somehow at certain point they stop randomly.

    Is there a way to troubleshoot this issue? Any help is appreciated, thanks much.

    -tri



    • Edited by triangular Friday, December 22, 2017 10:55 PM
    Friday, December 22, 2017 10:49 PM